Case Management Social Worker

Overview

• Rockford, Illinois
• PRN or Pool flexible schedule

The Case Management Social Worker assesses and assists with complex psychosocial needs of patients, by providing specialized services to address problem-solving and coping behaviors in the acute care setting. The MSW, in collaboration with Patient Navigators and the multidisciplinary team, coordinates services and interventions to promote appropriate utilization of resources and to contribute to improved patient satisfaction and outcomes. The MSW provides complex discharge planning as needed. The MSW is a strong patient advocate and acts as a resource to other department staff as well as other hospital departments in meeting the needs of the complex patient. The MSW intervenes with at-risk patients that require the highest level of continuing care services while ensuring compliance with regulatory standards of care at the organizational, state and federal level.

Responsibilities

Essential Duties and Responsibilities

Education and Experience

Masters degree in Social Work from an accredited college or university.

Two years related experience and / or training in acute care setting.

Certification and Licensure

APSW License in state of practice required.

Case Management Certification (ACMA) preferred.

Skills and Abilities

Phone Skills

Must be skilled with use of voice mail and phone features. Must be able to use available technology for language interpretation.

Computer Skills

Must have expert knowledge of Allscripts Care Management program and Epic EMR. Must be able to use Microsoft Outlook and have basic knowledge of Excel and Word. Must be able to toggle between computer applications.

OTHER QUALIFICATIONS

Must be available to work and or be on-call during weekends and holidays, as assigned. On-call requires accessibility by pager or cell phone during assigned hours and ability to respond promptly to pages by phone.

Special Physical Demands

While performing the duties of this Job, the employee is frequently required to sit, talk, and hear. The employee is occasionally required to stand, walk, handle, finger, feel, and reach with hands and arms. The employee must occasionally lift and / or move up to 25 pounds. Specific vision abilities required by this job include frequent close vision and occasional distance vision and ability to adjust focus. Specific fine motor abilities required include writing, keyboard entry and mouse use.

Level of Supervision

Assignments are based on abilities and are normally received in the form of results expected and due dates. Only general procedures are available to guide work. Must be able to work independently with minimal guidance.

Supervises

This job has no direct supervisory responsibilities but acts as a consultant for SW staff in the department.

Culture of Excellence Behavior Expectations

Benefits

Mercyhealth offers a generous total rewards package to eligible employees including, but not limited to :