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HVAC Residential Field Supervisor 2nd Shift- up to $10K Signing Bonus

HVAC Residential Field Supervisor 2nd Shift- up to $10K Signing Bonus

One Hour Heating & Air Conditioning of Charlotte, NCCharlotte, NC, US
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Job Description

Job Description

Benefits :

  • 401(k) matching
  • Bonus based on performance
  • Company car
  • Company parties
  • Competitive salary
  • Dental insurance
  • Employee discounts
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Vision insurance

Are you an experienced HVAC professional ready to take the next step in leadership? One Hour Heating & Air, Charlottes leading residential HVAC service provider, is seeking a Field Service Supervisor for 2nd shift (begins at 11am) to lead, develop, and support our exceptional service team. This position is designed to work out in the field, sometimes alongside our service technicians.

In this critical role, youll oversee the daily scheduling, performance, and development of our HVAC service technicians to ensure every customer receives top-quality service, repairs, and care. Youll also handle escalated service calls, perform second opinions and diagnostics, and drive higher-level service opportunitiesall while enjoying the chance to earn service and lead commissions.

Were looking for a proactive leader who is organized, communicative, and committed to excellencenot only in the technical side of HVAC but also in building strong relationships with team members and customers alike.

What Youll Do :

  • Oversee and manage all service projects, resources, and technician teams.
  • Schedule, train, mentor, and evaluate service personnel; set daily priorities and hold team members accountable.
  • Approve parts, materials, tools, and equipment requests.
  • Ensure all work meets or exceeds customer expectations, company standards, and local codes; conduct job site inspections as needed.
  • Review service reports and confirm accurate documentation and adherence to procedures.
  • Identify training needs and make recommendations to the Service Manager.
  • Handle escalated customer concerns with professionalism, clear communication, and timely resolution.
  • Run advanced-level service calls when necessary.

    • What You Bring :

  • Minimum 10 years of proven residential HVAC service experience (light commercial experience considered).
  • Previous leadership or supervisory experience in the HVAC industry.
  • Strong knowledge of HVAC concepts, practices, and procedures.
  • Excellent organizational, problem-solving, and leadership skills.
  • Outstanding communication and customer service abilities.
  • Valid drivers license with a clean driving record.

    • What We Offer :

  • Company-provided, well-maintained service vehicle.
  • Paid vacation and holidays.
  • Medical, Dental, and Vision insurance options.
  • Short- and long-term disability coverage.
  • 401(k) plan with company match.
  • Accident insurance.
  • Referral bonus program.
  • Company-paid uniforms.
  • Opportunities for professional growth and advancement within the company.

    • This is a key leadership role with room for influence, growth, and rewards. If youre ready to make an impact and help shape the success of our service team, wed love to meet you.

    Flexible work from home options available.

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    Supervisor 2Nd Shift • Charlotte, NC, US

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