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Managed Security Specialist

Managed Security Specialist

VirtualVocationsDes Moines, Iowa, United States
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A company is looking for a Managed Security Specialist to provide support for their security products.

Key Responsibilities :

Answer and troubleshoot inbound customer inquiries via phone and email

Onboard new subscribers and administer Microsoft 365 for customers

Document interactions and monitor open cases using Salesforce

Required Qualifications :

2+ years of experience in customer service

3+ years of experience in technical support roles

Strong understanding of endpoint security

MS-900 Certification (Preferred)

CompTIA Security+ certification (Preferred)

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Security Specialist • Des Moines, Iowa, United States

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