Job Description
Job Description
Description : About Us
At Apex Concierge Services INC, we believe in creating exceptional experiences—whether it’s for our residents, guests, or clients. As a trusted presence in the Boston community, we manage premier residential and commercial properties where top-tier service is a standard. We're currently seeking a warm, reliable, and proactive Concierge to join our team and serve as the first point of contact in one of our luxury properties.
What You’ll Do
As a Concierge, you'll be the welcoming face and helpful resource for residents, visitors, and vendors. Your role is key in maintaining a secure, friendly, and efficient environment.
Key Responsibilities :
- Greet and assist residents, guests, and delivery personnel professionally and warmly
- Respond promptly to inquiries and requests, in person and via phone / email
- Maintain front desk shift logs
- Coordinate services such as package deliveries, and maintenance requests
- Manage building communications, calendar, and reservations for amenity spaces
- Maintain a tidy and inviting lobby area
- Provide local knowledge and recommendations for restaurants, transportation, and events
- Assist with emergency procedures and ensure safety protocols are followed
Why Join Us?
Competitive hourly payPaid time off and holiday paySupportive and inclusive work environmentOpportunities for growth in hospitality and property managementReady to welcome residents home and make a difference every day?
Apply today with your resume and a brief cover letter. We can’t wait to meet you!
Requirements : Required :
High school diploma or equivalent1+ year of customer service, hospitality, or front desk experienceProfessional demeanor and excellent communication skillsTech-savvy; comfortable using email, Microsoft Office, and / or property management systemsReliable, punctual, and able to work flexible shifts (including evenings / weekends)Ability to remain calm and composed under pressurePreferred :
Experience in residential or hotel concierge rolesFamiliarity with Boston neighborhoods, transportation, and cultural attractions