Office Administrator

Job Description

Job Description

Position Overview

The Office Administrator will be the first point of contact for clients, vendors, and partners. This role involves answering phones, handling emails, updating clients on their claim status, and assisting with general office tasks. The ideal candidate is organized, professional, and comfortable working in a fast-paced environment.

Key Responsibilities

Answer and route incoming phone calls in a professional manner.

Respond to and organize office emails.

Update clients regularly on the status of their claims.

Enter, update, and track claim information in company systems.

Coordinate schedules and follow up on deadlines.

Assist with preparing documents, letters, and carrier submissions.

Maintain an organized office environment and support management as needed.

Qualifications

Prior office / admin experience preferred (insurance or legal field a plus).

Excellent phone and communication skills.

Strong organizational and time management skills.

Proficiency with email, Microsoft Office / Google Workspace.

Ability to multitask and manage priorities.

Positive, professional, and client-focused attitude.