Senior Services Program Supervisor (Senior Community Services Supervisor)

Senior Services Program Supervisor (Senior Community Services Supervisor) at City of Paramount, CA summary :

The Senior Services Program Supervisor plans, directs, and administers comprehensive senior citizen programs including transportation, meal services, recreational activities, and special events. This role supervises program staff, manages budgets, coordinates with community organizations, and oversees the City's Senior Center operations. The position ensures quality service delivery, staff training, and effective community outreach to serve both older adults and participants of all ages.

Salary : $7,641.34 - $9,288.10 Monthly

Location : Paramount, CA

Job Type : Full-Time

Job Number : 26-007

Department : Community Services

Opening Date : 10 / 06 / 2025

Closing Date : 11 / 6 / : 59 PM Pacific

Description

THE POSITION

Under direction, plans, organizes, directs and administers broad and varied programs of public recreation activities and special events for participants of all ages, including to direct and supervise the staff and operations of a comprehensive senior citizen program, which includes senior transportation, and senior meal program, recreational activities, classes, trips / outings, and special events. Serves as the City's Senior Center Supervisor. Selects, trains, assigns, monitors and evaluates the work of program staff; to participate in the recruitment and selection of new staff and provide necessary training and orientation; and to perform other related duties assigned.

DISTINGUISHING CHARACTERISTICS

This is a single-position, professional supervisory class with responsibility for planning, implementing, supervising and evaluating the City's Senior Services Program, and the planning and implementation of a variety of other public recreation programs and events for participants of all ages. Incumbents direct and supervise a large group of subordinate staff while also overseeing program planning, budgeting, scheduling, reporting and public relations.

SUPERVISION RECEIVED AND EXERCISED

An incumbent in this class receives direct supervision from the Community Services Manager, Assistant Community Services Director and the Community Services Director. An incumbent in this class exercises direct and indirect supervision over subordinate supervisory, maintenance, administrative support and contract personnel staff.

Examples of Duties

• Plan, implement, supervise and evaluate comprehensive senior services programs and plan, organize, coordinate, and direct a variety of other recreation activities and programs for participants of all ages, including citywide special events.
• Oversee the contracted transit programs administered by the City.
• Determine the methods used in providing programs and services for older adults in the community.
• Oversee operations of the City's Senior Center, respond to emergency phone calls and staffing issues.
• Select, assign, direct and supervise program staff and volunteers; plan and organize work; develop and establish work methods and standards; conduct or direct staff training and development; conduct staff meetings with subordinates, review and evaluate employees' performance; initiate disciplinary action as needed.
• Collaborate with various community, school, volunteer organizations, and outside public and private agencies to advance programs and service objectives for senior citizen programs and a variety of other recreational programs for participants of all ages; serve on advisory boards and committees as needed; conduct research and feasibility studies; prepare reports, correspondence and records relating to programs and services.
• Attend Senior and Recreation Commission meetings and prepare / present Commission / Committee reports as needed.
• Prepare and administer the annual budget for the Senior Center program and other varied recreational programs, such as special events and youth / adult programs; monitor expenditures of personnel, supplies and equipment; purchase equipment and supplies and maintain inventories.
• Determine programs and service needs for senior citizens and youth and adult program needs; identify corresponding budgetary requirements and initiate appropriate action; develop and implement marketing and public relations programs to promote the programs and services.
• Respond to inquiries for service and information related to older adult issues from interested community groups and citizens.
• Monitor Community Development Block Grant (CDBG) funding, as it relates to Community Services programs.
• Attend special events, programs and meetings during evening / weekend hours as assigned.
• Perform other duties as assigned.

Minimum Qualifications

EDUCATION AND EXPERIENCE

Experience :

Four (4) years of full-time experience providing recreational or social services to older adults, including at least one (1) year at a program lead or coordinator level is required. Previous supervisory experience in municipal recreation programs is desired.

Training :

Bachelor's degree with major course work in recreation, public administration, social science, liberal arts, or a related field is required.

License or Certificate :

Special Requirement :

Bilingual proficiency in English and Spanish is required.

Knowledge of :

Skill to :

Ability to :

Supplemental Information

Essential duties require the following physical skills and work environment :

PHYSICAL DEMANDS

Duties typically are performed in both indoor and outdoor settings and require : frequent sitting, standing, reaching, walking, running; dexterity to manipulate art tools, play equipment, program equipment and standard office equipment; hearing and speech to communicate in person; mobility to occasionally lift objects weighing up to 50 pounds.

Environmental Elements

Typical work environment includes moderate noise levels, varying temperatures / weather and no direct exposure to hazardous physical substances; employees may interact with upset staff and / or public and private representatives and contractors in interpreting and enforcing departmental and City policies and procedures.

SELECTION PROCEDURE :

Completed application and resume must be submitted by the filing deadline listed above. Application packets will be screened in relation to the criteria outlined in the job announcement. Possession of the minimum qualifications does not ensure an invitation to continue in the selection process. The selection process will include a review of qualifications, an oral interview and may include other testing processes.

Candidates must be specific and complete in describing their qualifications for this position. Failure to state all pertinent information may lead to elimination from consideration. Stating "See Resume" is not an acceptable substitute for a completed application.

Communication regarding your application and / or status will be sent to the email address listed on your application. Please check your email regularly throughout the recruitment process as you will not receive communications by any other method.

Equal Opportunity Employer

Please Note : If you have a disability that may require an accommodation in the selection process, please notify Human Resources in writing when you submit your application.

EMPLOYEE BENEFITS

VACATION LEAVE : 80 hours per year for first five years, 120 hours per year after five years, 160 hours per year after ten years.

SICK LEAVE : 96 hours per year. Sick leave accumulation in excess of 480 hours is paid directly to the employee as a cash benefit at the end of each year at the rate of 50% of employee's current pay rate.

MENTAL HEALTH DAY : All regular full-time employees shall be granted one (1) mental health day every year.

HOLIDAYS : 12 paid holidays per year.

HEALTH INSURANCE : 85% paid medical for employee and dependents. Coverage effective the first day of the month following the date of hire. Employees who are able to provide proof of other group insurance coverage may elect to opt-out of the City Health benefits and receive a monthly payment in the amount of $750 in lieu of coverage.

LIFETIME MEDICAL : Employees who retire from the City are entitled to lifetime medical. 85% of the medical premium cost is covered by the City.

DENTAL / VISION : 100% dental and vision coverage for employee and dependents. Coverage is effective the first day of the month following the date of hire.

LIFE INSURANCE : Coverage is equal to 100% of annual salary.

DISABILITY INSURANCE : The City pays 100% of the insurance plan.

RETIREMENT : PERS retirement - 2% at 62 benefit formula for "New" CalPERS members, 2.5% at 55 benefit formula for "Classic" CalPERS members covered under pre-2013 rules.

DEFERRED COMPENSATION : Up to $700.00 annual match.

CREDIT UNIONS : The City is affiliated with F&A Federal Credit Union. Employees are eligible for membership.

EMPLOYEE ASSISTANCE PROGRAM : An Employee Assistance Program (EAP) is available to provide help to employees and members of their families who are experiencing personal problems.

EDUCATION REIMBURSEMENT : The City encourages employees to develop their knowledge and abilities by offering a variety of reimbursements for job-related education up to California State University Dominguez Hills (CSUDH) part-time tuition.

BILINGUAL PAY : The City offers three tiers of job related bilingual pay based on classification, employees may be eligible for $35, $75, $150 per month.

SCHEDULE : Full-time employees for the City of Paramount are on a "9 / 80" work schedule. Normal working hours include nine hours per day Monday through Thursday and 8 hours every other Friday, with every other Friday off. Some positions, particularly in the Public Safety Department and Public Works Department, have alternative schedules.

01

Do you have a bachelor's degree with major coursework in recreation, public administration, social science, liberal arts, or a related field?

02

If you answered yes to the question above, did you attach a copy of your bachelor's degree diploma with your application?

03

Do you have experience in senior / older adult programming? If yes, please state the number of years and describe your experience. If no, please type "None."

04

Are you fluent in both Spanish and English?

Required Question

Keywords :

senior services, community programs, recreation management, staff supervision, public relations, program budgeting, event coordination, senior transportation, meal programs, bilingual social services