Overview
Akkodis is seeking a IT Support Technician / Printer Technician for a 24 Months contract position with a client located in Cincinnati, OH . Ideally looking for applicants with a strong working knowledge or experience with HP Indigo as press operator or field technician. Familiarity with remote diagnostic tools, knowledge management systems, and case management platforms (e.g., ServiceNow) comes as a plus.
Job Title
IT Support Technician / Onsite Administrator (Print) - OSA Level II
Location
Cincinnati, OH 45249 - For this position the candidate must reside in Cincinnati, OH or commute daily to Customer site
Duration
24 Months
Pay Range
$20.39 / hr on W2 - $26.69 / hr on W2 (without benefits); the rate may be negotiable based on experience, education, geographic location and other factors.
Description
This role is responsible for monitoring systems, detecting performance issues, and resolving technical problems using established protocols. The role engages in addressing customer issues and inquiries to ensure utmost customer satisfaction. The role conducts routine installations and configurations and executes scripted change management activities while adhering to incident, change, and problem management processes. The role consistently meets production goals, aligns work with strategy, maintains data confidentiality, and supports department-level operational plans with minimal supervision.
Onsite / OSA Level II Responsibilities
Responsibilities
Education & Experience Recommended
If you are interested in this Printer Technician – 24 Months Contract position with a client located in Cincinnati, OH then please click APPLY NOW. For other opportunities available at Akkodis go to www.akkodis.com. If you have questions about the position, please contact Mohammed Ateequddin at 410-226-8031 or mohammed.ateeq@akkodisgroup.com
Equal Opportunity Employer / Veterans / Disabled
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, an EAP program, commuter benefits, and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Disclaimer : These benefit offerings do not apply to client-recruited jobs and jobs that are direct hires to a client.
To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit https : / / www.akkodis.com / en / privacy-policy.
Fair Chance Act / Privacy & Compliance
Seniority level
Employment type
Job function
Industries
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Information Technology Technician • Cincinnati, OH, US