Dispatcher

Classification Title :

Communications Specialist II

Classification Code :

BA20

Pay Band :

Subject to Drug / Alcohol Testing Guidelines :

No

Subject to Credit Check :

No

Internal Title : Dispatcher

Department : Public Safety

Position Type :

PCLS - Slotted Classified

Full or Part Time : Full-Time

Basis : 12 mo.

Hours per week : 37.5 hours per week

Normal Work Schedule :

Varies

Job Details :

Coastal Carolina University is currently accepting applications for the following full-time position : Dispatcher in Public Safety .

How to Apply : Interested candidates may apply online at https : / / jobs.coastal.edu / postings / 120156 . Applicants must provide contact information for three (3) professional references. Review of applications will begin immediately and continue until position is filled.

Required Qualifications : A high school diploma or equivalent (GED) and experience in one of the following areas : communications, switchboard exchange operations, clerical accounting, billing or working with the general public.

Preferred Qualifications : Previous Dispatch experience is preferred.

Knowledge, Skills & Abilities : Must have good verbal and written skills, ability to interact successfully within a diverse academic community and with visitors. Ability to act and make decisions quickly and intelligently in all situations. Ability to operate computer programs and systems related to a public safety department. Ability to answer calls for assistance on radios and / or telephones from the public and public safety officers.

Duties include, but are not limited to :

• Takes and dispatches routine and emergency calls by utilizing the computerized aided dispatching (CAD) system and / or recorded phones as a means of unit safety and records management.
• Acts as backup operator of PBX phone switchboard by providing exceptional customer service to all constituents, including but not limited to, faculty, staff, students, visitors and the community at large while serving as an informational contact for the University.
• Operates computerized alarm monitoring system; operates and communicates by using the university’s emergency call box system; and operates computerized security camera system.
• Maintains system abilities and certifications while performing timely queries on datatel, NCIC, NIMS (National Incident Management System), CPR, AED, and 911 Telecommunications (1 week training at SCJA.
• Remains familiar with the physical location of all of the department’s coverage area to include satellite areas; has knowledge of University and Departmental policies and procedures, covers any changes / shortages in schedule, which may include mandatory overtime; and maintaining the Self-Service program.

Communications Specialist II (BA20 / 61122920 / FTE-S01083P), full-time position with benefits.

SC State Pay Band : 03. Salary range : $28,060.00 (minimum) – $39,991.00 (midpoint). Normal work days vary. This is a 36 / 48 schedule and includes nights and weekends. Must be flexible to meet the special scheduling needs of the university.

Coastal Carolina University is a public comprehensive liberal arts institution located in Conway, South Carolina, just nine miles from the Atlantic coastal resort city of Myrtle Beach. Coastal Carolina University enrolls over 10,000 students from 49 states and 55 nations. The University is accredited by the Southern Association of Colleges and Schools Commission on Colleges to award the baccalaureate and master’s degrees of national and / or regional significance in the arts and sciences, business, humanities, education, and health and human services, a specialist degree in instructional technology, and PhD degrees in marine science : coastal and marine systems science and education sciences.

The University provides equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, citizenship status, national origin, or because an employee or applicant for employment is an individual with a disability or a disabled veteran, an Armed Forces service medal veteran, a recently separated veteran, or an active-duty wartime or campaign badge veteran, or other “protected veteran,” as defined by law. Coastal Carolina University is an EO / AA employer.

Required Qualifications :

A high school diploma or equivalent (GED) and experience in one of the following areas : communications, switchboard exchange operations, clerical accounting, billing or working with the general public.

Preferred Qualifications :

Previous dispatch experience.

Knowledge, Skills & Abilities :

Must have good verbal and written skills, ability to interact successfully within a diverse academic community and with visitors. Ability to act and make decisions quickly and intelligently in all situations. Ability to operate computer programs and systems related to a public safety department. Ability to answer calls for assistance on radios and / or telephones from the public and public safety officers.

Posting Number : FTE-S01083P

Number of Vacancies :

Desired Start Date :

10 / 27 / 2025

Job Open Date : 09 / 25 / 2025

Open Until Filled : Yes

Quicklink for Posting :

https : / / jobs.coastal.edu / postings / 120156