Housekeeping Dispatcher (Part-time)
Hilton Grand Vacations is looking for a Housekeeping Dispatcher to join our team at the Anderson Ocean Club. This is a part-time position located in Myrtle Beach, SC.
As a Housekeeping Dispatcher, you will be responsible for the following tasks :
- Assign and track assignment of all services and cleans for all housekeepers and supervisors and other team members.
- Answers departmental multi-line phones.
- Dispatches all guest requests to the units.
- Maintains room status and other pertinent information in computer system.
- Coordinates with front desk any discrepancies in room status.
- Assists management in administrative duties including filing, purchase order follow-up, faxing, maintaining records and attendance on team members as well as other clerical duties.
- Assists with departmental inventories, and scheduling shifts for team members.
- Dispatching and supervising guest services calls through paging and computer systems.
- Maintain tracking system for projects, such as GCPM, mattress rotation, patio deep cleans.
- Supervise late checkouts, VIP, Outstanding, special request arrivals.
- Occasionally lift boxes of approximately 25lbs.
- Regular attendance in keeping with guidelines established by the company and site are crucial to the successful performance of this position.
To fulfill this role successfully, you must possess the following minimum qualifications and experience :
Ability to multi-task responsibilities and prioritize duties to meet deadlines and demands.Adjust to schedule changes and cover shifts on short notice in order to meet business demands.Demonstrates excellence in service quality standards that affect guest happiness, responding to guests in a timely and professional manner. A courteous and professional demeanor must prevail when handling upset guests and difficult situations.Basic digital literacyRelated experienceHigh school / GED2 + years of related experienceExcellent computer skillsHilton Grand Vacations is committed to putting people first. That's why our benefits plan starts when you do. But that's just the beginning of the exceptional opportunities we offer to extraordinary people who join our U.S. Team.