Senior Manager, Salesforce Release (Hyattsville)

Senior Manager, Salesforce Release CRM

We are seeking an experienced Senior Salesforce Release Manager to oversee and manage the end-to-end release process for multiple Salesforce orgs. This role is critical in ensuring that all releases are delivered on time, within scope, and with high quality. You will work closely with cross-functional teams, including development, QA, and business stakeholders, to ensure smooth, efficient, and well-coordinated release cycles across weekly, 3-week, and project-based releases. You will also be responsible for back-promoting changes across lower-level orgs to ensure that all environments remain in sync.

As the Senior Salesforce Release Manager, you will be responsible for developing a deployment calendar across several concurrent workstreams, developing a release management plan for every project, mentoring junior release managers for back promotions and ultimately ensuring that our multiple Salesforce orgs stay in sync.

Duties and Responsibilities :

• Release Management : Lead the planning, coordination, and execution of Salesforce releases, ensuring seamless integration across multiple environments (production, sandbox, lower-level orgs). Coordinate and communicate release activities with stakeholders, including developers, testers, operations, and business owners. Establish and enforce governance frameworks and standards for release management.
• Release Planning : Develop the release management lifecycle throughout our delivery framework; including scheduling the release, coordinating between teams and the deployment of release as per the schedule and timeline. Create and maintain release management dashboards and reports to track key performance indicators.
• CI / CD Pipeline : Own and optimize the CI / CD pipeline for Salesforce development, leveraging tools such as Copado or similar to ensure efficient automation of deployment processes.
• Change Management : Work with development and QA teams to define release scope, manage change control processes, and mitigate potential risks related to release execution.
• Back-Promotion : Ensure all changes are properly back-promoted to lower-level Salesforce orgs to maintain consistency and data integrity across environments.
• Collaboration : Partner with Product, DevOps, Business, and IT teams to ensure all release requirements are clearly defined and successfully executed.
• Documentation & Reporting : Maintain clear, thorough documentation for release management procedures, timelines, and status updates. Provide regular reports on release progress, issues, and post-release validation.
• Issue Resolution : Troubleshoot and resolve any issues related to deployments or the release process, including merge conflicts and rollback procedures when necessary. Implement and oversee risk management strategies related to releases.
• Process Improvement : Continuously improve release processes, working to streamline operations and introduce best practices, tools, and methodologies to enhance the release management process.
• Quality Assurance : Ensure that developers, as well as the release and deployment teams, are following DevOps best practices to deliver high-quality software quickly and efficiently.
• Technology Roadmap Review : Stay current with Salesforce platform updates, features, and best practices to enhance the release management process

Skills :

Education & Experience Requirements :

Experience :

Certifications :

Preferred Experience Requirements :

Education :

Experience :

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All submissions should include a cover letter and resume.

The University of Maryland Global Campus (UMGC) is an equal opportunity employer and complies with all applicable federal and state laws regarding nondiscrimination. UMGC is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, ancestry, political affiliation or veteran status in employment, educational programs and activities, and admissions.

Workplace Accommodations : The University of Maryland Global Campus Global Campus (UMGC) is committed to creating and maintaining a welcoming and inclusive working environment for people of all abilities. UMGC is dedicated to the principle that no qualified individual with a disability shall, based on disability, be excluded from participation in or be denied the benefits of the services, programs, or activities of the University, or be subjected to discrimination.

Benefits Package Highlights :

Hiring Range : $150,000.00 - $160,000.00