Account Manager

Account Manager

Ideas United is a creative studio built on the power of storytelling. Our progressive model allows our team to take an unconventional approach by finding and fostering emerging talent, we have built a global talent network of 3,500 storytellers working alongside our in-house creatives. We partner with the best in the business from trailblazing brands to pioneering universities and nonprofits. Through authentic, story-driven content, we create high-quality videos (from television ads to digital), events, and more. Our clients (partners) have included leading brands such as Disney, Southern Company, The Coca-Cola Company, and PGA TOUR, along with incredible university & nonprofit partners such as Smithsonian Institution, Emory University, Georgia Tech, Georgia State University, University of Cincinnati Health, and many others. We push boundaries investing in purpose-driven collaborations that create a lasting impact. Together, we lift voices and drive change, amplifying underrepresented perspectives and celebrating the storytellers who shape our world.

We are a team of people with diverse backgrounds, different perspectives, and unique interests. We are committed to creating an inclusive environment where everyone, regardless of race, gender, religion, sexual orientation, age, or disability has equal opportunities to thrive, collaborate, and create.

We're looking for a passionate, detail-oriented, and intelligent Account Manager (AM) to join our team. iU Account Managers are responsible for facilitating and nurturing client (partner) relationships both to ensure the quality of current obligations and to maximize future opportunities. The Account Manager is tasked with growing business with existing partners. This position works alongside the iU Business Development Team. Account Managers will act as the liaison between the partner and the agency and will work to ensure successful relationships are cultivated, maintained, and expanded over time. AMs are also responsible for assisting the growth department in the creation and maintenance of business development materials, including but not limited to pitch decks, scope of work documents, invoicing, etc., as bandwidth permits.

What You'll Do :

• Manage partner relationships and create an environment between the partner and the account manager that is conducive to both account maintenance and growth
• Ensure project timelines, both internal and external, are progressing according to plan and assist in alleviating delays, as possible / needed
• Conduct regular partner check-in calls / meetings to ensure goals are being met and identify any areas where additional resources are needed
• Facilitate communication between the partner and Production Manager / internal departments within iU
• Strategize to grow existing accounts, bringing upsell opportunities to the table based on partner business goals, health of the account, etc.
• Participate in all stages of project lifecycle
• Generate invoicing
• Assist the business development team with new business proposals, bandwidth permitting
• Assist in calculating and analyzing metrics illustrating the reach and success of efforts

What We'll Love About You :

What You'll Love About Us :