Employee Benefits Senior Account Manager

Job Title

Uses risk experience to perform critical client functions, including evaluating risks; reviewing loss experience, cash flow and financials; developing solutions; articulating impact of options; leveraging prepared analytics and making recommendations to client across product lines.

Partners with more senior Account Managers to retain and generate new business by leveraging strategy information and managing contract reviews and midterm changes.

Strives to meet sales goals and works with more senior Account Managers to expand the book of business.

Strengthens and maintains relationships with clients, prospects, client teams and producers to provide best in class service and drive growth.

Serves as a client contact and responds to difficult client needs and questions to improve the client experience.

Cultivates a comprehensive understanding of changing market conditions and understands and complies with all compliance, professional and transparency standards to better serve clients.