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Director of Outpatient Services (W2)

Director of Outpatient Services (W2)

Dunbar Community Counseling ServicesPhiladelphia, PA, US
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Job Description

Job Description

Position Overview :

The Clinical Director of Outpatient Services will oversee the clinical operations of outpatient programs, ensuring the delivery of high-quality mental health services. This leadership role involves supervising clinical staff, developing treatment protocols, and ensuring compliance with regulatory standards while promoting a culture of excellence and continuous improvement.

Key Responsibilities :

  • Provide clinical leadership and direction for outpatient services, ensuring adherence to best practices and regulatory guidelines.
  • Supervise and mentor clinical staff, conducting regular performance evaluations and facilitating professional development opportunities.
  • Develop, implement, and evaluate treatment programs and policies to enhance client care and outcomes.
  • Collaborate with multidisciplinary teams to ensure comprehensive and coordinated care for clients.
  • Oversee the intake process, case management, and treatment planning to ensure timely and effective services.
  • Monitor program performance metrics and quality assurance measures, implementing improvements as needed.
  • Serve as a liaison with community partners, stakeholders, and regulatory agencies to enhance service delivery and community integration.
  • Specifically connecting with and maintaining a healthy working relationship between the schools in which we provide therapeutic services to children and families.
  • Managing the process of ensuring that clients are connected to therapist within the school environment and or at the clinic.
  • Conduct training sessions and workshops for staff to ensure up-to-date knowledge of clinical practices and compliance requirements.
  • Maintain accurate and timely documentation of clinical services and ensure the confidentiality of client information.
  • Managing internship program at the clinic : Connecting with the different universities, providing clinical supervision and oversight, completing mid and end of semester evaluations and attending meeting with school representatives.

Qualifications :

  • Master’s or Doctoral degree in Counseling, Psychology, Social Work, or a related field.
  • Current clinical licensure (LPC, LCSW, PhD, PsyD, etc.) in the state of practice.
  • Minimum of 5 years of clinical experience, with at least 2 years in a supervisory or leadership role.
  • Strong understanding of mental health treatment modalities and evidence-based practices.
  • Excellent communication, interpersonal, and organizational skills.
  • Proven ability to manage multiple priorities and lead a diverse team effectively.
  • Preferred Qualifications :

  • Experience in outpatient settings or community mental health.
  • Knowledge of electronic health record (EHR) systems and data reporting.
  • Bilingual skills are a plus.
  • Work Environment :

  • Full-time position with a focus on collaboration and team-building.
  • Opportunities for professional growth and leadership development.
  • A supportive and dynamic workplace committed to client-centered care.
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