Veterinary Receptionist

Company Description

At Urgent Pet Care, we know pets are family. When emergencies happen, our team is here to provide lifesaving care and compassionate support. Our Customer Service Representatives (CSRs) are the heart of that mission - the first smile, the first reassuring voice, and the steady hand helping families through stressful moments.

Imagine that it's a busy evening, and a family rushes in with their dog who suddenly became ill. You meet them at the door, calm their nerves, and help them check in quickly. While our medical team begins care, you keep the family updated, answer their questions, and reassure them that their pet is in good hands. By the end of the night, you've not only helped save a life, but you've made a frightening experience a little easier for someone who loves their pet dearly.

As a customer service representative at Urgent Pet Care, you'll be more than "front desk". You'll be a guide, a comfort, and an advocate for pets and their people!

Our hours of operation are :

• Monday - Saturday : 8 am - 12 midnight
• Sunday : 8 am - 10 pm

Check us out here!

Job Description

Your Day-To-Day May Include :

Our CSRs offer friendly emotional support in a compassionate and discreet manner during times of need to our clients and must be comfortable with various medical outcomes.

Why You'll Love Working Here :

Must be able to withstand unpleasant odors and noises. May be exposed to bites, scratches, animal waste and potentially contagious diseases.

Whether you're looking to just be a master of your role or trying to grow into that next career move, you'll have opportunities through a variety of virtual and hands on, interactive training and continuing development!

Qualifications

We're looking for :

Additional Information

We offer our staff :

Hiring eligibility may be contingent to a candidate authorizing and completing a satisfactory background check.

For additional details including our full equal opportunity statement, texting / outreach communication authorization, physical requirements of the job and more, please visit :