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HVAC Technical Support Specialist III

HVAC Technical Support Specialist III

Addison HVACOrlando, FL, US
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Overview

HVAC Technical Support Specialist III role at Addison HVAC. Technical phone and / or field support on controls and service for commercial and industrial HVAC equipment.

Responsibilities

  • Provide technical support (troubleshooting) by responding to inquiries regarding maintenance, repair, and parts orders.
  • Provide installation supervision and factory start-up as required of equipment.
  • Provide field warranty service and / or warranty repair as required on existing installations.
  • Train employees and representatives in maintenance and repair of equipment.
  • Training of Addison controls to field technicians, during Training Classes and via phone support for technicians in the field.
  • Other duties as they are assigned.

Additional Responsibilities

  • Travel 20% – 40%

    • Required Education

  • High School Diploma or equivalent is required.
  • Associate degree in electronics or 3-4 years technical service experience or equivalent combination of education and experience.

    • Requirements / Skills / Abilities

  • Computer skills in various software programs – Word for Windows, Excel, AutoCad, etc.
  • Working knowledge of standard engineering diagnostic tools such as voltmeters, amp probes, psychrometers, thermometers, etc.
  • Basic understanding of brazing refrigeration joints.
  • Good understanding of the refrigeration cycle relating to heating and cooling.
  • Ability to read, analyze and interpret product literature, Installation, Operation & Service manuals.
  • Ability to speak effectively to customers and employees of the organization.
  • Handles complex issues and problems and performs work under minimal supervision.

    • Benefits

    Addison-HVAC, LLC offers a competitive salary based on experience. Health / Dental / Vision benefits, 401(k), Short Term Disability and Life Insurance are included in the benefits package. Wages are dependent on experience. Addison-HVAC, LLC is an Equal Opportunity Employer. We support a safe, healthy and drug-free workplace through criminal background and pre-employment drug testing.

    About Addison-HVAC

    Addison-HVAC is a leading supplier of HVAC cooling and dehumidification equipment for commercial and industrial applications with extensive experience in treating ventilation air. We specialize in 100% dedicated outdoor air systems and offer a wide range of options to satisfy ventilation for most building requirements. Our products can be configured to provide semi-custom packaged heating and cooling systems to meet various needs.

    Seniority level

  • Mid-Senior level

    • Employment type

  • Full-time

    • Job function

  • Management and Manufacturing

    • Industries

  • Machinery Manufacturing

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