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Patient Scheduler - Front Desk

Patient Scheduler - Front Desk

Power PersonnelPalo Alto, CA, US
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Patient Scheduler

Are you passionate about making a difference in patients' lives? We're looking for a detail-oriented and compassionate Patient Scheduler to join our dedicated team at a leading local hospital. Help coordinate critical imaging appointments with precision and care. If you thrive in a fast-paced environment, excel in communication, and want to be part of a team that puts patients first, we'd love to hear from you. Join us in providing the best care possible - apply today!

About the Job

Competitive pay : $27.00 - $37.00 per hour (depending on experience)

Great Schedule : Monday-Friday

Shift Times : 8 : 00am-4 : 30pm

Duration : 3 month contract; potential to extend

Start Date : ASAP!

Department : Multi-Site

Location : Blake Wilbur, Palo Alto, or Redwood City

Benefits

  • Potential to extend
  • Great working location
  • Health insurance
  • Refer-a-friend bonus
  • Weekly payroll
  • 24-hour accessibility
  • Personalized service

Required

  • High School Diploma or GED equivalent
  • Minimum of 12 years of scheduling experience in the OR
  • Knowledge of medical terminology
  • EPIC experience
  • PACS experience
  • Strong computer skills (Windows, Excel, Word)
  • Ability to handle high-volume calls
  • Strong communication and customer service skills
  • Ability to multitask, prioritize, and stay calm in stressful situations
  • Experience in a busy, fast-paced environment

    • Skillset and Abilities

  • Knowledge of and ability to use medical terminology in performing duties
  • Knowledge of computer systems and software used in functional areas
  • Ability to speak and write effectively at a level appropriate for the job
  • Strong multitasking, prioritization, and problem-solving abilities
  • Ability to foster relationships, build trust, and collaborate with providers, nurses, staff, and patients
  • Strong punctuality, adaptability, and attention to detail
  • Ability to provide excellent customer service and respond calmly under pressure

    • Responsibilities

  • Schedule pre-op, new, and return patient appointments (including imaging studies and clinic visits)
  • Perform case intake and case scheduling in collaboration with Nurse Practitioners
  • Manage and respond to a high volume of calls, providing clear communication to patients and staff
  • Upload radiology images to PACS and Life Image
  • Obtain and scan outside medical records via RightFax; distribute records as appropriate
  • Scan and maintain patient records in the system
  • Run reports across multiple locations (300P, 500P, OSC, Hoover, Emeryville, CCSB)
  • Assist managers with scheduling tasks, patient movement, and schedule adjustments as a super user
  • Maintain patient follow-up after procedures
  • Communicate with referring offices and physicians to ensure accurate scheduling and patient coordination
  • Attend weekly staff meetings and participate in cross-training to support clinic operations
  • Ensure all administrative and scheduling duties meet / exceed organizational service standards

    • About Us

    Power Personnel has been working with healthcare professionals like you since 1994. We are the experts in healthcare staffing in Northern California. That's why so many hospitals, clinics and healthcare facilities rely on us for filling critical positions. If you want competitive pay, excellent working conditions and a team that supports you, Power Personnel is the place to be!

    Earn $250 for every referral!

    Know someone looking for a great opportunity? Refer them to us and get rewarded! Send referrals to :

    referrals@powerpersonnel.com

    You'll receive a

    $250 bonus

    once your referral completes

    20 shifts.

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    Front Desk Scheduler • Palo Alto, CA, US

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