Sr Sales Support Specialist

Sr Sales Support Specialist

ADI Global Distribution is seeking a motivated, analytical, and collaborative Sr Sales Support Specialist to support and optimize our sales strategy and execution. This role plays a critical part in enabling the sales organization through data-driven insights, process improvements, partner support and technology enablement. As part of the AV sales team, you will partner with cross-functional stakeholders to deliver scalable solutions that drive performance and business growth.

Job Duties

• Collaborate with sales, marketing, finance, and operations teams to enhance sales effectiveness through improved tools, analytics, and insights.
• Prepare, analyze, and interpret operational and financial results, utilizing internal and external data sources with an emphasis on impactful, actionable conclusions.
• Identify reporting issues, gaps in processes, and work cross-functionally across the organization to drive timely resolution, analyze sales and margin performance.
• Improve selling results and overall efficiency within sales organization through behavioral change.
• Own and manage sales data and reporting infrastructure (e.g., dashboards, KPIs, pipeline analysis, win / loss analysis).
• Track strategic sales initiatives and provide reporting in timely fashion.
• Manage, analyze and summarize weekly / monthly buying group and rep group data, create weekly updates for key stakeholders, engage in meetings to communication and provide feedback to ensure maximizing third party rep efficiency.
• Oversee, analyze, and synthesize weekly and monthly data from buying and rep groups; deliver concise updates to key stakeholders; actively participate in meetings to communicate insights and provide strategic feedback aimed at optimizing third-party representative performance.
• Manage and maintain records including customer and supplier to ensure accurate accounting for buying and rep groups.
• Support the execution of company initiatives by tracking project timelines, deliverables, and coordinating resources as needed
• Provide performance insights and business intelligence to support strategic decisions across customer segments, sales channels, and product categories.
• Assist in forecasting, territory planning / optimization, and target setting, aligning with go-to-market strategies and business objectives.
• Lead continuous improvement initiatives for CRM systems, reporting tools, and sales processes.
• Conduct root cause analyses and recommendations to drive revenue growth and improve sales productivity.
• Support onboarding and ongoing enablement of the sales and partners through training on processes, tools, and performance metrics.

You Must Have

We Value