Client Experience Specialist

Client Experience Specialist Location :

• Full-Time, In-Office | Whippany, New Jersey The Role At Giftogram, appreciation isn’t just what we do—it’s who we are.
• As a Client Experience Specialist, you’ll be on the front lines of helping companies turn everyday interactions into moments of gratitude.
• Your mission is to build genuine relationships, drive measurable impact, and ensure that appreciation is effortless, meaningful, and memorable for our clients.
• This role is primarily reactive (80%) with a proactive (20%) edge, supporting a wide range of Giftogram clients.
• One day you might be setting up referral programs for SMBs, the next helping HR leaders launch recognition initiatives, or guiding marketing teams through nationwide gifting campaigns.
• In every interaction, you’ll provide best practices, uncover opportunities for growth, and empower our clients to elevate how they connect with employees, customers, and partners.

In This Role, You'll :

You’ll Thrive in This Role If You Are :

You don’t wait for someone to tell you there’s a problem - you see around corners and help clients do the same.   A believer in the power of meaningful connection and the role appreciation plays in driving culture, loyalty, and performance.   ​​​​ What We Offer Salary Range :