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Service Advisor

Service Advisor

Clay SubaruNorwood, MA, US
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Job Description

Job Description

Description :

Job Description : Service Advisor

About Us :

Clay Subaru is a family-oriented dealership committed to providing exceptional customer service and a welcoming atmosphere. Our service team is known for professionalism, efficiency, and dedication to customer satisfaction.

Position Overview :

We are seeking a motivated and experienced Service Advisor to join our team. The Service Advisor is the key point of contact between customers and our service department, ensuring a smooth and efficient service experience. You will be responsible for communicating repair and maintenance recommendations, providing accurate estimates, and ensuring top-notch customer satisfaction.

Responsibilities :

  • Greet customers and assess their vehicle service needs.
  • Clearly explain recommended services and repair options.
  • Prepare accurate repair estimates and obtain customer approvals.
  • Coordinate with service technicians to ensure timely and quality repairs.
  • Keep customers informed on the status of their vehicles.
  • Handle customer concerns and work to resolve any issues promptly.
  • Promote service specials and dealership maintenance programs.
  • Maintain accurate records of services performed and customer interactions.

Qualifications & Requirements :

  • Previous experience as a Service Advisor in an automotive dealership or repair shop is required.
  • Strong knowledge of vehicle maintenance and repair services.
  • Excellent customer service and communication skills.
  • Ability to multitask in a fast-paced environment.
  • Proficiency in computer systems and service management software.
  • A team player with a positive attitude and a strong work ethic.
  • Valid driver’s license and a clean driving record.

    • Benefits & Perks :

  • Starting Bonus up to $3,000 (based on experience and qualifications).
  • Competitive salary with performance-based incentives.
  • Health and dental insurance.
  • 401(k)
  • Paid time off and holidays.
  • Employee discounts on service and vehicle purchases.
  • Ongoing training and career growth opportunities.

    • If you're an experienced Service Advisor looking for a rewarding opportunity with a supportive team, apply today and become a part of the Clay Subaru family!

    Requirements :

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    Service Advisor • Norwood, MA, US

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