RN : Nurse, Clinic Triage - Thompson Center (Days, M-F)

Shift : Monday – Friday, 8 : 00 AM – 5 : 00 PM\nDepartment : Thompson Center\nCompensation : \n\n

• Base Pay Range : $31.26 - $46.10 / hour, based on experience\n\nABOUT THE JOB : \n\nMU Health Care is looking for a dynamic and compassionate Clinic Triage Nurse to join our team at the Thompson Center. As a Clinic Triage RN, you will provide exceptional care by assessing patient needs over the phone, guiding them to appropriate care or self-care advice. Your compassion, expertise, and ability to document patient encounters will ensure high-quality care and continuity. Additionally, you will have the opportunity to contribute to direct patient care and collaborate with our multi-disciplinary team. If you're a compassionate RN with a passion for telehealth nursing, join us at MU Health Care and make a difference every day.\n\nABOUT MU HEALTH CARE : \n\nAt MU Health Care, we have an inspired, hard-working and collaborative environment driven by our mission to save and improve lives. We believe anything is possible and rally around solutions. We celebrate innovation and offer opportunities to be a part of something bigger — to have a voice and role in the work that is serving our community and changing the field of medicine.\n\nOur academic health system — the only in mid-Missouri — is home to multiple hospitals, including the region's only Level 1 Trauma Center and region's only Children's Hospital as well as over 90 specialty clinics. Here, you can define your career among our many clinical and nonclinical positions — with growth, opportunity and support every step of the way.\n\nLearn more about MU Health Care.\n\nLearn more about living in mid-Missouri.\n\nEMPLOYEE BENEFITS : \n\n
• Health, vision and dental insurance coverage starting day one\n\n
• Generous paid leave and paid time off, including nine holidays\n\n
• Multiple retirement options, including 100% matching up to 8% and full vesting in three years\n\n
• Tuition assistance for employees (75%) and immediate family members (50%)\n\n
• Discounts on cell phone plans, rental cars, gyms, hotels and more\n\n
• See a comprehensive list of benefits here.\n\nDETAILED JOB DESCRIPTION : \n\nMonitors and responds to patient triage both in person and / or on the nurse phone line.\n\nAssesses life-threatening or crisis situations at the onset of a call and manages referrals to EMS. Based on further assessment and approved guidelines, refers to Emergency Center, Urgent Care, providers office or self-care at home. Follows appropriate evidence-based triage protocol as available and appropriate. Asks open-ended questions to identify actual or potential health problems. Speaks directly to individual with symptoms whenever possible.Documents every caller encounter in the electronic medical record (EMR) to include assessed needs, recommended actions and follow-up plan to ensure a high quality of care, effective continuity of care, and prudent risk management for the organization.\n\nMaintains and enhances an up-to-date level of knowledge regarding professional nursing practices and telehealth nursing.\n\nProvide quality care to patients and work with multi-disciplinary team to ensure the highest patient experience. May perform direct patient care duties within the clinic based on validated competency on the Clinics Primary Care RN Competency Summary Checklist. This may include but is not limited to nurse only visits, in person patient triage, managing patient portal messages and medication refill requests, complex patient education, patient intake, assisting with surgical / diagnostic tests and procedures, collecting specimens / point of care testing and complex dressing changes / wound care.\n\nREQUIRED QUALIFICATIONS : \n\nMissouri Board of Nursing RN or Nurse Licensure Compact multi-state RN. When primary state of residency changes, compact state RNs must apply under new state of residency within thirty (30) days.\n\nOne year of RN experience.\n\nPREFERRED QUALIFICATIONS : \n\nOne (1) year of experience working with patients in ambulatory care.\n\nThree (3) years of RN experience.\n\nAdditional license / certification requirements as determined by the hiring department\n\nPHYSICAL DEMANDS : \n\nThe physical demands described here are representative of those that must be met with or without reasonable accommodation. The performance of these physical demands is an essential function of the job. When working in clinic, this position may be very active and require ambulating, reaching, and moving objects weighing up to and over 20 lbs. This role also routinely may come into contact with patients who may have contagious illnesses. This position is in a health care facility open 24 hours a day, 365 days a year. Work during inclement weather will be required.\n\nEqual Employment Opportunity\n\nThe University of Missouri is an Equal Opportunity Employer.