The Regional Director is a senior leadership role responsible for the operational performance, strategic execution, and leadership of multiple urgent care centers across a designated region.
This role directly supervises Regional Managers and provides oversight for clinic operations, ensuring quality patient care, regulatory compliance, financial performance, and alignment with organizational goals. Key Responsibilities :
- Leadership & Oversight : Lead and support a team of Regional Managers to ensure high performance, engagement, and accountability.
- Foster a culture of clinical excellence, patient satisfaction, and operational efficiency.
- Serve as the liaison between regional management and executive leadership.
Operational Management :
Ensure that urgent care centers operate efficiently and in accordance with company standards.Oversee implementation of standardized processes, policies, and procedures across clinics.Collaborate with clinical leadership to ensure appropriate staffing, training, and care delivery.Strategic Planning & Execution :
Participate in strategic planning initiatives and drive regional execution of key performance metrics (KPI).Oversee impactful projects, ensuring key deliverables are met by both direct reports and cross-functional partners, while staying on task and budget.Identify growth opportunities including new clinic openings, service expansion, or market entry.Financial Oversight :
Monitor regional budgets, P&Ls, and cost controls in collaboration with finance.Support regional managers in achieving financial targets, including revenue, labor costs, and operational efficiency.Compliance & Quality :
Ensure adherence to federal, state, and local healthcare regulations and company compliance standards.Support quality improvement initiatives, incident reporting, and audit readiness.Communication & Collaboration :
Communicate effectively with internal stakeholders, including clinical leaders, HR, IT, and marketing.Represent the region in executive meetings and contribute to enterprise-level decision-making.Qualifications :
Bachelor’s degree in Healthcare Administration, Business, or related field (Master’s preferred).Minimum 5-7 years of multi-site healthcare management experience; urgent care, outpatient, or ambulatory care experience strongly preferred.Demonstrated success in leading high-performing teams and managing through Regional Managers or multi-level leadership.Strong knowledge of healthcare operations, compliance, and clinical workflows.Excellent leadership, analytical, and communication skills.Ability to travel regularly within the region.Key Competencies :
Strategic Thinking & Execution People Leadership & Coaching Financial Acumen Operational Excellence Quality & Compliance Focus Change Management Compensation & Benefits : The expected compensation range for this position is $80,000 to $140,000 based upon the candidate’s knowledge, skills, and experience.Comprehensive health, dental, and vision insurance 401(k) with company match Paid time off and continuing education support Powered by JazzHR