Scheduler

Job Posting

Performs general clerical and scheduling duties, while providing convenient, customer-friendly access and service. The Scheduler will provide and assist patients with appointment requests, clinical contact and reminder calls for services at Samuel U. Rodgers Health Center (SURHC).

Responsibilities include :

• Answers all incoming calls and relay the caller to the appropriate department or person. Take messages if necessary. Transfer internal station calls as requested by the party. Pages staff as requested.
• Takes phones off answering service by 8 : 00 am each day. Close switchboard at the end of the day and connect board with the answering service.
• Announces emergencies over the loud speaker using a calm voice and keeping composure.
• Keeps an updated list of all telephone extensions.
• Answers caller questions about center hours, departments, special events and services available.
• Assists other department with special projects that does not require leaving the area.
• Assists patients with renewal of Temporary Medicaid insurance as needed.
• Performs other duties as requested by supervisor.
• The operator must possess a friendly, pleasant voice and maintain a high level of professionalism at all times.
• Must possess excellent verbal and written communication skills in both English and at least one other foreign language.

Our robust benefits package includes :

Qualifications :

Education :

High School Diploma or GED