Wisconsin Provider Operations CoordinatorVirtualVocations • Springfield, Massachusetts, United States
Wisconsin Provider Operations Coordinator
VirtualVocations • Springfield, Massachusetts, United States
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A company is looking for a Wisconsin Provider Operations Coordinator.
Key Responsibilities
Handle inbound phone calls to assist clients with non-emergency medical transportation needs
Consult with customers to understand their needs and determine the best transportation options
Utilize technology to improve operational models for reliable healthcare transportation
Required Qualifications, Training, and Education
High school diploma required; college education preferred
Minimum of 2 years customer service experience in a call center environment
Experience with diagnosing and troubleshooting
Familiarity with supporting consumer products and / or services
100% attendance required for training sessions
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Operation Coordinator • Springfield, Massachusetts, United States
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