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IT Manager

IT Manager

California Coast UniversityNew York, NY, US
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Coast is re-imagining the trillion-dollar U.S. B2B card payments infrastructure, with a focus on the country's 500,000 commercial fleets, 10 million commercial vehicles, and 4 million commercial drivers. The incumbent technologies that cater to these customers are decades old, and drivers, fleets, and the merchants that serve them all increasingly demand modern digital experiences and affordable and transparent financial services products.

Coast's mission is to deliver them at a transformational scale, and to improve working lives in one of the country's biggest industry sectors. The company is backed by top fintech and mobility venture funds.

As Coast grows past 100 employees across two offices, we need a dedicated specialist to own and evolve our IT ecosystem. This is a unique opportunity to pick the tools, define the processes, and implement them as the company grows around you. The role has a lot of leverage, and the successful candidate will be able to define their own roadmap and deliver on it. As we grow, the IT Manager will be expected to hire their own team.

The role will work closely with the Platform / Cloud Infrastructure team, Compliance team, the CTO, and own our existing MSP relationship; this role reports to the Head of Platform.

We are hiring in NYC and the tri-state area only. Our NYC office is located in the heart of Manhattan's SoHo neighborhood, benefiting from its vibrant creative energy. The whole company is in the office on average 4 days a week.

Responsibilities

  • Drive down the daily helpdesk toil through automation and infrastructure improvements;
  • Take care of office needs (New York City and Salt Lake City) - from A / V to Internet, from laptops to Wi-Fi;
  • Own the MDM / laptop / mobile / OS stack for the whole workforce;
  • Be responsible for IT vendors (from ISP to MSP, from MDM to VoIP) and their budgets;
  • Own IT security and work with the compliance department;
  • Shape the IT culture of the company.

Requirements

  • Have 3-5+ years experience working in smaller companies, wearing multiple hats;
  • Be familiar with enterprise Apple ecosystem;
  • Be familiar with at least one MDM stack;
  • Be familiar with at least one IdP stack (e.g. Okta);
  • Be familiar with networking (e.g. VPNs, VLANs, firewalls, DNS);
  • Be familiar with modern office productivity suites (e.g. Google Workspace);
  • Enterprise Email infrastructure (deliverability, routing, reputation);
  • Be able to automate their own work;
  • Be pragmatic, get stuff done, and not be afraid to get their hands dirty;
  • Be extremely diligent when it comes to operations and designing business processes;
  • Have patience and take pride in providing excellent customer service;
  • Be able to work independently with little oversight in a fast-paced environment with high-energy colleagues.
  • Compensation

  • Salary range : $130,000 - $160,000 annually
  • Signing bonus
  • Equity grant : commensurate with level determined at the discretion of the company, with meaningful potential upside given the company's early stage
  • Benefits overview :
  • Medical, dental and vision insurance
  • Unlimited paid time off (vacation, personal well being, paid holidays)
  • Paid parental leave
  • $400 accessories allowance (a keyboard, mouse, headphones, etc.)
  • Free lunch every Friday
  • Education stipend
  • 401K
  • About Coast

    Coast is founded and led by Daniel Simon, who previously cofounded Bread (breadpayments.com), a leading payments and credit technology firm backed by some of the world's top VCs which was acquired for $500MM+ in 2020.

    Coast has raised $165M in total equity funding co-led by Accel and Insight Partners. We're also backed by top fintech and mobility venture funds – including Better Tomorrow Ventures, Avid Ventures, Bessemer Venture Partners, BoxGroup, Foundation Capital, Greycroft, Colle, ICONIQ Growth, Thomvest, and Synchrony – and premier angel investors – including Max Levchin (Affirm), Josh Abramowitz (Bread), Jason Gardner (Marqeta), William Hockey (Plaid), Ryan Petersen (Flexport), and many others.

    Coast is committed to diversity, equity, and inclusion. We are building a diverse and inclusive environment, so we encourage people of all backgrounds to apply. We're an Equal Opportunity Employer and do not discriminate on the basis of race, color, gender, sexual orientation, gender identity or expression, age, religion, disability, national origin, protected veteran status, or any other status protected by applicable federal, state, or local law.

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