Talent.com
Event Sr. Technical Lead, Audio Visual - Loews Sapphire Falls

Event Sr. Technical Lead, Audio Visual - Loews Sapphire Falls

Encore GlobalOrlando, FL, US
job_description.job_card.variable_hours_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

Position Overview

The Sr. Technical Lead is a Mid-Tier technical Operator, focusing on small general session work, or assisting with larger general sessions. This is intended to be a bridge between technical lead and technical specialist and reports to an Operations Manager, Dir, Operations or DET.

Key Job Responsibilities

  • Equipment Operation

Ensures a flawlessly executed event through accurate and timely setup, operation, and breakdown of advanced audiovisual equipment as listed in the technical qualifications section.

  • Troubleshoots technical issues and resolves problems quickly as they arise.
  • Complies with all Company security and safety measures.
  • Ensures equipment is secure from theft and / or damage when in use.
  • Customer Service
  • Provides excellent service and strives to exceed the expectations and needs of internal and external customers.

  • Maintains a positive relationship with all clients through effective communication.
  • Collaborates with internal team on event solutions pre-event and during event to ensure the best possible customer satisfaction.
  • Understands and fosters the hotel / client relationship.
  • Training / Staff Development
  • Creates an atmosphere that fosters the development of technical and leadership skills in other employees.

  • Provides mentorship and coaching to technical, sales, and operations team members to develop technical skills as needed.
  • Event Supervision
  • Performs advanced work (pre / during / post event) with operations team members.

  • Supervises and directs other technicians during an event.
  • Equipment Maintenance
  • Assists team with proper security, storage, transportation, and maintenance of equipment.

  • Performs inventory and forecasting of equipment needs.
  • Job Qualifications

  • Bachelor's Degree is preferred.
  • 2+ years of field experience in specialty area is required.
  • 2-3 years of customer service or hospitality experience is preferred.
  • Internal applicants must meet / complete all training and certification requirements as determined by Encore's Global Learning Training Program in their current position, and for the position they are applying to. Review requirements : (note : remove URLs) We can review the requirements in the training program.
  • External applicants must meet / validate and achieve / complete all training and certifications required for this position, within 60 days of start date. For technical external requirements, view our career path.
  • Ability to interact professionally and effectively with a diverse work force, customer base and senior level management.
  • Strong customer, client and coworker interface experience and abilities.
  • A valid driver's license is required for team members in positions that may operate Company vehicles. Additional DOT requirement may need to be met if applicable.
  • Must be able to lift 50 lbs.
  • Competencies

  • Deliver World Class Service
  • Hospitality

  • Ownership
  • Do The Right Thing
  • Demonstrates Self-Awareness

  • Drive Results
  • Ensures Accountability

  • See The Big Picture
  • Decision Quality

  • Manages Complexity
  • Value People
  • Collaborates

  • For more information on our Competency Group, refer to the Competency Based Talent Management page on Encore Connect by searching for the title or copying / pasting this URL : https : / / psav.sharepoint.com / sites / HR / SitePages / Competency-Supported-Talent-Management.aspx
  • Physical Requirements

    Team members must be able to meet the physical demands outlined below to successfully perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Sitting : 2-3 Hours
  • Standing : 4-5 Hours
  • Walking : 4-5 Hours
  • Stooping : 2-3 Hours
  • Crawling : 2-3 Hours
  • Kneeling : 2-3 Hours
  • Bending : 2-3 Hours
  • Reaching (above your head) : 2-3 Hours
  • Climbing : 0-1 Hours
  • Grasping : 4-5 Hours
  • Work Environment

    Hotel

    Work is performed in a hotel / convention center environment with moderate exposure to outdoor temperatures and to dirt, sand and / or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members will use high-end audio-visual equipment and electrical components and will be exposed to heights via lifts and ladders. Team members may be asked to work in multiple hotel locations. Working times will include irregular hours and on-call status including days, evenings, weekends, and holidays. Team members must adhere to appearance guidelines as defined by Encore based on an individual hotel or a representation of hotels in that city or area.

    The above information on this description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.

    Education

    Preferred

    High School

    Behaviors

    Preferred

    Team Player

    Works well as a member of a group

    Detail Oriented

    Capable of carrying out a given task with all details necessary to get the task done well

    Dedicated

    Devoted to a task or purpose with loyalty or integrity

    Motivations

    Preferred

    Self-Starter

    Inspired to perform without outside help

    Flexibility

    Inspired to perform well when granted the ability to set your own schedule and goals

    Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities

    This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

    J-18808-Ljbffr

    serp_jobs.job_alerts.create_a_job

    Sr Technical Lead • Orlando, FL, US

    Job_description.internal_linking.related_jobs
    Encore is hiring : Event Sr. Technical Lead, Audio Visual - Loews Sapphire Falls

    Encore is hiring : Event Sr. Technical Lead, Audio Visual - Loews Sapphire Falls

    MediabistroOrlando, FL, United States
    serp_jobs.job_card.full_time
    Technical Lead is a Mid-Tier technical Operator, focusing on small general session work, or assisting with larger general sessions. This is intended to be a bridge between technical lead and technic...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    Encore Global is hiring : Seasonal Event Technician, Audio Visual - Orlando Marri

    Encore Global is hiring : Seasonal Event Technician, Audio Visual - Orlando Marri

    MediabistroOrlando, FL, United States
    serp_jobs.job_card.full_time +1
    A seasonal Technician is responsible for the set up and operation of basic / small-scale audiovisual systems in a hospitality environment while ensuring complete customer satisfaction.This position r...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    Encore is hiring : Seasonal Event Technician, Audio Visual - Grande Lakes Orlando

    Encore is hiring : Seasonal Event Technician, Audio Visual - Grande Lakes Orlando

    MediabistroOrlando, FL, United States
    serp_jobs.job_card.full_time +1
    A seasonal Technician is responsible for the set up and operation of basic / small-scale audiovisual systems in a hospitality environment while ensuring complete customer satisfaction.This position r...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    Part Time Event Technical Specialist (Audio, Video or Lighting), Orlando Labor P

    Part Time Event Technical Specialist (Audio, Video or Lighting), Orlando Labor P

    MediabistroOrlando, FL, United States
    serp_jobs.job_card.part_time
    The Technical Specialist is responsible for the technical set up and operation of enhanced mid-level production events in a hospitality environment, while ensuring the utmost in client satisfaction...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Tech Lead, Web Core Product & Chrome Extension - Deltona, USA

    Tech Lead, Web Core Product & Chrome Extension - Deltona, USA

    SpeechifyDeltona, FL, US
    serp_jobs.job_card.full_time
    The mission of Speechify is to make sure that reading is never a barrier to learning.Over 50 million people use Speechify's text-to-speech products to turn whatever they're reading – ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
    Disability Solutions is hiring : Event Sr. Technical Lead, Audio Visual - Loews S

    Disability Solutions is hiring : Event Sr. Technical Lead, Audio Visual - Loews S

    MediabistroOrlando, FL, United States
    serp_jobs.job_card.full_time
    Technical Lead is a Mid-Tier technical Operator, focusing on small general session work, or assisting with larger general sessions. This is intended to be a bridge between technical lead and technic...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    Seasonal Event Technician, Audio Visual - Renaissance Orlando at SeaWorld Job at

    Seasonal Event Technician, Audio Visual - Renaissance Orlando at SeaWorld Job at

    MediabistroOrlando, FL, United States
    serp_jobs.job_card.full_time +1
    A seasonal Technician is responsible for the set up and operation of basic / small-scale audiovisual systems in a hospitality environment while ensuring complete customer satisfaction.This position r...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    Disability Solutions is hiring : Seasonal Event Technician, Audio Visual - Double

    Disability Solutions is hiring : Seasonal Event Technician, Audio Visual - Double

    MediabistroOrlando, FL, United States
    serp_jobs.job_card.full_time +1
    A seasonal Technician is responsible for the set up and operation of basic / small-scale audiovisual systems in a hospitality environment while ensuring complete customer satisfaction.This position r...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    Event Sr. Technical Lead, Audio Visual - Loews Sapphire Falls Job at Disability

    Event Sr. Technical Lead, Audio Visual - Loews Sapphire Falls Job at Disability

    MediabistroOrlando, FL, United States
    serp_jobs.job_card.full_time
    Technical Lead is a Mid-Tier technical Operator, focusing on small general session work, or assisting with larger general sessions. This is intended to be a bridge between technical lead and technic...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    Encore Global is hiring : Event Technician, Audio Visual (Part Time) - Orlando La

    Encore Global is hiring : Event Technician, Audio Visual (Part Time) - Orlando La

    MediabistroOrlando, FL, United States
    serp_jobs.job_card.part_time
    A Technician is responsible for the set up and operation of basic / small-scale audiovisual systems in a hospitality environment while ensuring complete customer satisfaction.This position reports ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    UIC Arctic Response Services, LLC is hiring : Presentations / Audio Visual Lead in

    UIC Arctic Response Services, LLC is hiring : Presentations / Audio Visual Lead in

    MediabistroOrlando, FL, United States
    serp_jobs.job_card.full_time
    Bowhead seeks a Presentations / Audio Visual Lead to support the Visual Information Support Services (VISS) program in Orlando, FL. Present VISS capabilities briefings.Respond to requests for informa...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.new
    Encore is hiring : Seasonal Event Technician, Audio Visual - Four Seasons Resort

    Encore is hiring : Seasonal Event Technician, Audio Visual - Four Seasons Resort

    MediabistroLake Buena Vista, FL, United States
    serp_jobs.job_card.full_time +1
    A seasonal Technician is responsible for the set up and operation of basic / small-scale audiovisual systems in a hospitality environment while ensuring complete customer satisfaction.This position r...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    Seasonal Event Technician, Audio Visual - Hilton Orlando Job at Encore Global in

    Seasonal Event Technician, Audio Visual - Hilton Orlando Job at Encore Global in

    MediabistroOrlando, FL, United States
    serp_jobs.job_card.full_time +1
    A seasonal Technician is responsible for the set up and operation of basic / small-scale audiovisual systems in a hospitality environment while ensuring complete customer satisfaction.This position r...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    Encore is hiring : Seasonal Event Technician, Audio Visual - Hilton Orlando in Or

    Encore is hiring : Seasonal Event Technician, Audio Visual - Hilton Orlando in Or

    MediabistroOrlando, FL, United States
    serp_jobs.job_card.full_time +1
    A seasonal Technician is responsible for the set up and operation of basic / small-scale audiovisual systems in a hospitality environment while ensuring complete customer satisfaction.This position r...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    Seasonal Event Technician, Audio Visual - Doubletree Universal Job at Disability

    Seasonal Event Technician, Audio Visual - Doubletree Universal Job at Disability

    MediabistroOrlando, FL, United States
    serp_jobs.job_card.full_time +1
    A seasonal Technician is responsible for the set up and operation of basic / small-scale audiovisual systems in a hospitality environment while ensuring complete customer satisfaction.This position r...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    Encore Global is hiring : Seasonal Event Technician, Audio Visual - Doubletree Un

    Encore Global is hiring : Seasonal Event Technician, Audio Visual - Doubletree Un

    MediabistroOrlando, FL, United States
    serp_jobs.job_card.full_time +1
    A seasonal Technician is responsible for the set up and operation of basic / small-scale audiovisual systems in a hospitality environment while ensuring complete customer satisfaction.This position r...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    Encore is hiring : Seasonal Event Technician, Audio Visual - Doubletree Universal

    Encore is hiring : Seasonal Event Technician, Audio Visual - Doubletree Universal

    MediabistroOrlando, FL, United States
    serp_jobs.job_card.full_time +1
    A seasonal Technician is responsible for the setup and operation of basic / small-scale audiovisual systems in a hospitality environment while ensuring complete customer satisfaction.This position re...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    Encore is hiring : Seasonal Event Technician, Audio Visual - Rosen Centre Hotel i

    Encore is hiring : Seasonal Event Technician, Audio Visual - Rosen Centre Hotel i

    MediabistroOrlando, FL, United States
    serp_jobs.job_card.full_time +1
    A seasonal Technician is responsible for the setup and operation of basic / small-scale audiovisual systems in a hospitality environment while ensuring complete customer satisfaction.This position re...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    Encore is hiring : Seasonal Event Technician, Audio Visual - Renaissance Orlando

    Encore is hiring : Seasonal Event Technician, Audio Visual - Renaissance Orlando

    MediabistroOrlando, FL, United States
    serp_jobs.job_card.full_time +1
    Seasonal Event Technician, Audio Visual - Renaissance Orlando at SeaWorld.A seasonal Technician is responsible for the setup and operation of basic / small-scale audiovisual systems in a hospitality ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    Encore Global is hiring : Seasonal Event Technician, Audio Visual - Hilton Orland

    Encore Global is hiring : Seasonal Event Technician, Audio Visual - Hilton Orland

    MediabistroOrlando, FL, United States
    serp_jobs.job_card.full_time +1
    A seasonal Technician is responsible for the set up and operation of basic / small-scale audiovisual systems in a hospitality environment while ensuring complete customer satisfaction.This position r...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30