Position Overview
The Sr. Technical Lead is a Mid-Tier technical Operator, focusing on small general session work, or assisting with larger general sessions. This is intended to be a bridge between technical lead and technical specialist and reports to an Operations Manager, Dir, Operations or DET.
Key Job Responsibilities
Ensures a flawlessly executed event through accurate and timely setup, operation, and breakdown of advanced audiovisual equipment as listed in the technical qualifications section.
Provides excellent service and strives to exceed the expectations and needs of internal and external customers.
Creates an atmosphere that fosters the development of technical and leadership skills in other employees.
Performs advanced work (pre / during / post event) with operations team members.
Assists team with proper security, storage, transportation, and maintenance of equipment.
Job Qualifications
Competencies
Hospitality
Demonstrates Self-Awareness
Ensures Accountability
Decision Quality
Collaborates
Physical Requirements
Team members must be able to meet the physical demands outlined below to successfully perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work Environment
Hotel
Work is performed in a hotel / convention center environment with moderate exposure to outdoor temperatures and to dirt, sand and / or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members will use high-end audio-visual equipment and electrical components and will be exposed to heights via lifts and ladders. Team members may be asked to work in multiple hotel locations. Working times will include irregular hours and on-call status including days, evenings, weekends, and holidays. Team members must adhere to appearance guidelines as defined by Encore based on an individual hotel or a representation of hotels in that city or area.
The above information on this description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.
Education
Preferred
High School
Behaviors
Preferred
Team Player
Works well as a member of a group
Detail Oriented
Capable of carrying out a given task with all details necessary to get the task done well
Dedicated
Devoted to a task or purpose with loyalty or integrity
Motivations
Preferred
Self-Starter
Inspired to perform without outside help
Flexibility
Inspired to perform well when granted the ability to set your own schedule and goals
Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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Sr Technical Lead • Orlando, FL, US