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Senior Talent Manager

Senior Talent Manager

ProtivitiNew York, NY, US
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Senior Talent Manager

Protiviti is looking for a Senior Talent Manager to join our growing Talent Management team. Protiviti works in a hybrid environment, and this role requires that you work in-person in our office several times per week.

What You Can Expect

A Senior Talent Manager (TM) serves as an advisor to our business, ambassador for our clients, and advocate for our people.

As an advisor to our business, you are a key driver of operational effectiveness of our practice personnel. Partnering with leadership, you will play an important role in staffing our practice personnel on client projects for a respective business area and manage key metrics (utilization / chargeability / forecasting). You will play a key role in the growth of the firm through understanding individual and client value proposition and finding the best staffing solutions for the firm.

As an ambassador for our clients, you will seek to provide the right skills to best serve our clients, driving client satisfaction by understanding their needs and providing applicable talent.

As an advocate to our people, you will ensure their voices are heard and help to create meaningful career experiences. You will have conversations with our people to ensure they see the value in the work they do and recognize the skills they are learning. You will collaborate with HR, Finance, firm leadership, engagement managers, and advisors to help lead our peoples' performance, development, and drive improved tenure.

What You Will Be Doing

Advisors to our Business :

  • Develop and maintain relationships with key business leaders and leverage these relationships to maximize deployment opportunities for an assigned population of consulting professionals.
  • Regularly leverage various reporting platforms and tools to manage and analyze large amounts of data (schedule accuracy, engagement size, projections, variance etc.).
  • Maintain knowledge of business areas relevant to the skills and experience of assigned resource population.
  • Act as a trusted business advisor to practice and operations leadership, providing metrics and personnel / staffing insights to drive business decisions.
  • Work through negotiations to resolve staffing and availability conflicts within the national TM team and at the highest levels of the organization.
  • Provide meaningful insight on trends, forecast, opportunities for improvement, and areas of concern on business preparation and forecasting, to solution / segment leadership.
  • Lead staffing calls, review prepared reporting and analysis to inform leadership on key data points and trends.
  • Escalate staffing issues and concerns to solution and / or regional leaders as necessary.
  • Partner with engagement teams to ensure accuracy of schedules for both professional and variable labor components.
  • Partner closely with other operations teams to optimize business practices and processes.

Advocate to our People :

  • Regularly meet with resource population (all levels), gain understanding of skills, career goals, and preferences, to guide deployment decisions and foster career growth.
  • Propose resources with current or near-term availability to project assignments that align with their skills, professional goals, and / or staffing preferences while meeting the needs of the business.
  • Partake in performance management process to add insight, clarity to conversations with practice leadership and Human Resources.
  • Engage with employees during critical times in their career (leave, life event, career stressors, etc.).
  • Ambassadors for our Clients :

  • Maintain an understanding of key strategic client accounts (balance local and national priorities).
  • Develop understanding of engagement scopes and roles, by reviewing contractual documents and engaging in detailed conversation with engagement leads.
  • Present resources based on client engagement scope and details, driving the conversation regarding the nature of the work, resource need, and the time and skill set need.
  • Ensure resources are staffed efficiently and that chargeability and utilization are at a maximum.
  • Work with the broader Talent Management team across solutions and geographies to fulfill client demands. This may include adjustments to staffing plans to ensure the optimal skill fit, industry experience, employee interest, and availability.
  • What Will Help You Be Successful

  • Strong organizational skills with the ability to work independently and efficiently, exhibiting a sense of urgency while effectively prioritizing tasks.
  • Excellent oral and written interpersonal skills, with the ability to communicate effectively with audiences at all levels, including executives.
  • Ability to have difficult conversations, resolve conflicts, and lead others in conflict resolution strategies.
  • Exemplify professionalism, confidence, and enthusiasm in all interactions and responsibilities.
  • Demonstrate meticulous attention to detail while effectively managing tasks in a fast-paced environment.
  • Proficiency in Microsoft applications : Excel (advanced skills such as VLOOKUP and Pivot Tables), Outlook, Word, PowerPoint.
  • Proficiency and / or interest in data visualization programs, such as Power BI or Tableau.
  • Ability to travel across Protiviti offices (up to 15%).
  • Your Educational and Professional Qualifications

  • Bachelor's degree in relevant discipline (business, human resources, communications, etc.).
  • 7+ years in a related field, preferably with a professional services firm. Previous business consulting, human resources, or recruiting experience highly preferred.
  • Our Hybrid Workplace

    Protiviti operates in a hybrid work environment, meaning all employees are expected to achieve a blend of in-person and remote work. This model creates meaningful experiences for our people and clients while offering a flexible environment. The expected ratio of remote to in-person work will vary by team and other business factors. Local and / or out-of-state travel is required based on our project and internal client commitments.

    Protiviti is not registered to hire or employ personnel in the following states West Virginia, Alaska.

    #LI-Hybrid

    Protiviti is an Equal Opportunity Employer. M / F / Disability / Veteran

    As part of Protiviti's employment process, any offer of employment is contingent upon successful completion of a background check.

    Protiviti is committed to being an equal employment employer offering opportunities to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to apply for a position, please contact us by sending an email to HRSolutions@roberthalf.com or call 1.855.744.6947 for assistance.

    In your email please include the following :

  • The specific accommodation requested to complete the employment application.
  • The location(s) (city, state) to which you would like to apply.
  • For positions located in San Francisco, CA : Protiviti will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.

    For positions located in Los Angeles County, CA : Protiviti will consider for employment qualified applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

    Protiviti is not registered to hire or employ personnel in the following states West Virginia, Alaska.

    Protiviti is not licensed or registered as a public accounting firm and does not issue opinions on financial statements or offer attestation services.

    Job Location : NY PRO New York City

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