Customer Service Coordinator
Join a fast-growing, women-owned fleet transport company where logistics meets leadership. As a Customer Service Coordinator, you'll be the frontline liaison ensuring smooth vehicle relocation services and delivering exceptional customer experiences. This is more than a jobit's a chance to grow within a company that values precision, accountability, and innovation.
Key Responsibilities
- Coordinate and execute customer vehicle relocation orders with accuracy and efficiency
- Schedule pickups and deliveries, ensuring all instructions are followed precisely
- Oversee additional services such as vehicle detailing, titling / registration, and storage placement
- Communicate clearly and promptly with staff and independent contractors via email, phone, and CRM
- Maintain accurate records in CRM, including timely updates and document uploads
- Ensure compliance with company policies and DOT regulations
What We're Looking For
Strong customer service skills and a proactive communication styleConfidence in decision-making and ownership of responsibilitiesEffective time management and multitasking abilitiesComfort with CRM systems and advanced computer skillsHigh school diploma required; inventory experience is a plusMinimum typing speed of 37 WPM and proficiency in Microsoft ExcelWhy Join Us
Be part of a dynamic, women-owned company with 11 departments and room to growWork in a fast-paced, collaborative environment where your contributions matterGain hands-on experience in logistics, operations, and customer relationsBuild a career in one of the fastest-growing fleet transport companies in the industryPay and Benefits
The pay range for this position is $17.00 - $20.00 / hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following :
Medical, dental & visionCritical Illness, Accident, and Hospital401(k) Retirement Plan Pre-tax and Roth post-tax contributions availableLife Insurance (Voluntary Life & AD&D for the employee and dependents)Short and long-term disabilityHealth Spending Account (HSA)Transportation benefitsEmployee Assistance ProgramTime Off / Leave (PTO, Vacation or Sick Leave)Workplace Type
This is a hybrid position in Gainesville, VA.
Application Deadline
This position is anticipated to close on Oct 10, 2025.