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20013 – Desktop Support Technician II

20013 – Desktop Support Technician II

Hyundai Autoever AmericaWest Point, GA, US
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20013 – Technician II Location :

  • West Point, GA – 5-days Onsite Company Overview   Hyundai AutoEver  is pioneering the future of mobility by integrating cloud-based service infrastructure with advanced core vehicle software technologies.
  • In a rapidly evolving automotive OS landscape, we are setting global standards and driving innovation across the mobility ecosystem.
  • As a global leader in next-generation automotive software, Hyundai AutoEver enhances development efficiency and expands data services through Mobilgene—a comprehensive platform that integrates Hyundai Motor Group’s software capabilities.
  • This enables flexible connectivity between hardware and software, empowering a smarter, more agile mobility experience.
  • We are at the forefront of the infotainment industry, a cornerstone of future vehicle growth.
  • Our expertise spans digital maps, navigation software, and autonomous driving HD maps, built on decades of experience in GIS technology.
  • Through global location-based content and integrated OTA (Over-the-Air) services, we deliver transformative mobility experiences and redefine the way users interact with their vehicles.
  • As the convergence of industry and ICT accelerates, Hyundai AutoEver is reshaping the mobility paradigm.

We are evolving into a hyper-connected ICT company, bridging industry and everyday life through :

  • Smart Mobility  powered by our Mobility-as-a-Service (MaaS) platform, Smart Factory  solutions that intelligently optimize vehicle production lines, And  Smart City  platforms that integrate ICT across homes, buildings, safety systems, and energy networks.
  • Together, these innovations position Hyundai AutoEver as a catalyst for a connected, intelligent, and sustainable mobility future.
  • What You Will Be Doing As a Technician II you will analyze and monitor Manufacturing Execution Systems (MES) and equipment across the KIA Automotive Manufacturing plant in Georgia. You will provide level 1 support in continuously supporting production at the KIA Georgia and Glovis GGA sites.

    • System Monitoring & Response :

  • Actively monitor MES and Glovis GGA systems, responding to issues via phone and radio from production and maintenance teams.

    • Issue Resolution & Escalation :

  • Complete regular system checklists, resolve technical issues promptly, collaborate with MES team members, and escalate per defined standards.

    • Hardware Support :

  • Reconfigure, replace, and maintain computers, scanners, and printers; assist with installations and modifications of MES-related equipment.

    • Environment Coverage :

  • Operate in both control room and plant floor settings, with flexibility to work overtime and during holidays or shutdowns for preventative maintenance.

    • Customer Assistance :

  • Support end users with MES system installations, repairs, and updates, ensuring smooth operation and minimal downtime.

    • Basic Qualifications   Basic Qualifications & Availability :

  • High school diploma or equivalent required; must be able to work in a rotating shift schedule.

    • Technical Skills :

  • Ability to troubleshoot computer hardware and software; experience with PCs and Microsoft Office applications including Word, Excel, and Internet Explorer.

    • Preferred Credentials & Abilities :

  • Strong analytical thinking; CompTIA A+ certification preferred.
  • Hourly Pay Range - $21.67 – $30.99 In addition to a competitive pay rate, this position offers a fantastic benefits package that includes comprehensive medical / dental coverage, generous PTO, education assistance, and annual merit increase eligibility in a growth-focused work environment.

    • Team Culture :

  • Our team thrives on collaboration, innovation, and continuous learning.
  • We foster a supportive environment where every member is encouraged to share ideas and contribute to problem-solving.

    • We value :

  • Passion for Technology :  We are enthusiastic about emerging technologies and their potential to transform the automotive industry.  Agility :  We work in an agile environment, adapting quickly to changes and continuously improving our processes.  Teamwork :  We believe in the power of teamwork and collaboration, supporting each other to achieve common goals.  Growth :  We prioritize personal and professional growth, offering opportunities for learning and development.  Inclusivity :  We maintain an inclusive culture where diverse perspectives are valued and everyone feels welcome.  Powered by JazzHR
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    Desktop Support Technician • West Point, GA, US

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