Per Diem Patient Access Representative Associate (FARIBAULT)

$750 SIGN ON BONUS FOR EXTERNAL APPLICANTS

Opportunities at Optum, in strategic partnership with Allina Health. As an Optum employee, you will provide support to the Allina Health account. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

Location : 200 State Ave, Faribault, MN 55021

Job Summary : Responsible for greeting and welcoming patients in person.Provides a standard registration process by collecting demographic and financial data and enter information into an electronic medical record.

Primary Responsibilities :

• Greets and welcomes patient in person
• Collects demographic and insurance information
• Checks in and interviews patient to complete appropriate paperwork
• Directs patient to their appointment or procedure
• Documents any issues and resolutions in electronic medical record
• Uses resources, tools and procedure to complete registration for complex accounts
• May assist in scheduling add-on appointments
• Verifies eligibility and benefits information for payers and interprets results focusing on complex billing situations
• Obtains cost information and explains information to patient if necessary
• Collects co-pay or deductibles
• Assists and counsel's patient with application process for available financial assistance programs
• Provides technical or functional direction for employees
• Uses resources, tools and procedures to complete accounts in assigned work queues
• Assists patient in completion of request for information forms and submits to appropriate department