Director of Field Services

Director of Field Services

With over fifty years of experience in the transformer services industry, Emerald Transformer is the premier solution for electrical equipment. Emerald provides a wide range of transformer services including remanufactured transformer stock, repairs, decommission, field technical services, parts, PCB disposal and recycling. Our national network of factories and service centers are strategically located to serve our broad and diverse customer base. Emerald is committed to extending the life cycle of our customers' equipment and protecting their capital investment. We partner with our customers to exceed their expectations by delivering valuable solutions. Emerald strives to have the lowest repair failure rate in the industry. We ensure the proper handling of any type of hazardous material in compliance with all federal and state environmental regulations. When Emerald Transformer hires someone, we aren't just bringing a new employee on board : we're adding a member to our family. This means we take our time to make sure we're surrounding ourselves with those who share our core values and our devotion to quality, dependability, and environmental consciousness. We wouldn't be where we are today without our Emerald family, and we're thankful for each person who's chosen to be a part of our journey as a company. At Emerald Transformer, our employees are our lifeblood. They are the foundation of our business, so we provide employee benefits they can count on.

Your choice of three different medical insurance programs in addition to life, vision, and dental insurance, a tuition reimbursement program, and a competitive 401K match incentive and vesting timeline. Our a-la-carte structure allows you to pick the best package for your needs. We believe in second chances. That is why we accept and consider qualified applicants with criminal histories in a manner consistent with federal and local laws. We are committed to second chance hiring! In addition to our standard plans, we offer tele-medicine, long-term and short-term disability coverage as well as legal services. All hourly team members are paid weekly! Emerald Transformer employees receive vacation and sick pay annually. We are growing and promote from within.

The Director of Field Services provides enterprise leadership and full P&L responsibility for Emerald Transformer's Field Services and Field Decommission departments. This role sets strategy, standardizes work, and ensures safe, high-quality, on-time, and profitable delivery across both departments. The Director will be co-responsible for Sales and Business Development working with the company's sales leaders to deliver an excellent customer experience while achieving revenue, margin, utilization, and safety targets.

The ideal candidate will embody the following characteristics and possess the knowledge, skills and abilities listed below : Honest, trustworthy and reliable. Hardworking. Physical ability to perform heavy work, exerting up to 50lbs of force occasionally and / or in excess of 20lbs force frequently. Comfortable working in extreme heat and cold. OSHA-30 required. Ability to travel up to 50%. Leadership : A demonstrated ability to lead people and get results through others. Planning : An ability to think ahead and plan over a 30-day time span and prepare action plans to achieve results. Experience : 10+ years of progressive leadership in utility, transformer, or heavy industrial field services; strong decommission experience required. 5+ years leading multi-site / regional teams with full P&L accountability, including scheduling / dispatch and subcontractor management. Education : Bachelor's degree in Engineering, Operations / Industrial Management, Business, or related field required; Master's degree (MBA, MS) preferred. An ability to balance and achieve positive results in the areas of safety, quality, productivity, cost, and associate relations. Have the ability to travel frequently. Quality orientation and attention to detail. Problem analysis and resolution. Strong interpersonal and communication skills.

Emerald Transformer is an equal opportunity employer providing equal employment opportunities to applicants and employees without regard to race, color, creed, sex, gender, sexual orientation, gender identity or expression, religion, age, national origin, ancestry, physical or mental disability (including pregnancy), uniform service, veteran status, marital status, medical condition including genetic characteristics, or any other category protected by federal, state, or local law.

Emerald Transformer is the premier national single-source solution for oil-filled electrical equipment with services including repair, re-manufacturing, field technical services, recycling and disposal. In addition, we provide oil processing, laboratory services and parts distribution. Emerald Transformer is headquartered in McKinney, Texas and has 8 operating facilities across the United States.