Talent.com
Inside Product Support Sales Representative

Inside Product Support Sales Representative

Milton CATClifton Park, NY, United States
job_description.job_card.variable_hours_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

Inside Product Support Sales Representative

Job Locations

US-NY-Clifton Park

ID

2025-5891

Category

Sales

Type

FT Non-Union (FTN)

Overview

Do you enjoy building relationships, solving problems, and creating solutions that help customers succeed? Milton CAT is looking for driven and customer-focused individuals to join our Inside Product Support Sales team. As an Inside PSSR, you'll work closely with customers across the construction industry to support their parts and service needs, helping them get the most out of their CAT equipment.

This role offers a unique opportunity to gain exposure to all areas of the heavy equipment business while working alongside experienced professionals. You'll be part of a growing team focused on delivering value to customers and building long-term partnerships. Whether you're just starting your career or looking to grow within a leading Caterpillar dealer, this position is designed to launch your future with Milton CAT.

Pay Rate : Starting at $23.00 hour, with eligibility for performance-based bonuses.

Benefits include :

Paid Time Off + 8 company paid holidays

  • Medical, Dental and Vision insurance options for Employee and Family
  • Disability & Life Insurance Packages
  • Competitive Retirement Plan
  • Tuition Reimbursement - available to FT employees with 1 year+ of service
  • Employee Assistance program (EAP)
  • Additional supplemental offerings and discount programs
  • Employee Referral Program

Responsibilities

  • Manage a defined book of business (~400-500 accounts) across assigned territories.
  • Conduct outbound calls and digital outreach to re-engage dormant customers and promote parts, service, and support solutions.
  • Coordinate with field reps and service teams to schedule inspections, repairs, and follow-ups.
  • Leverage CRM and internal systems to track customer interactions, opportunities, and sales activity.
  • Identify and act on upsell and cross-sell opportunities for parts, service, and attachments.
  • Support in-territory efforts including hands-on inspections and customer visits as needed.
  • Collaborate with marketing and product support teams to execute targeted campaigns.
  • Maintain a high level of product knowledge and stay current on promotions, programs, and service offerings.
  • Provide exceptional customer service and build long-term relationships with assigned accounts.
  • Qualifications

  • 1-3 years of experience in inside sales, parts sales, or customer service (construction or heavy equipment industry preferred).
  • Strong communication and relationship-building skills.
  • Self-motivated with a competitive drive and entrepreneurial mindset.
  • Proficiency in Microsoft Office and CRM platforms.
  • Ability to manage multiple priorities and work independently in a fast-paced environment.
  • High school diploma or equivalent required; associate or bachelor's degree in business, marketing, or related field preferred.
  • This job description is not intended to be all-inclusive. Your supervisor may request and assign similar duties.

    Resumes that are mailed, emailed or hand-delivered to Milton CAT or any employee will not be considered. You must apply online. A background check and drug test are required as part of our pre-employment process.

    Milton CAT is an equal opportunity employer that values the strength diversity brings to the workplace. We encourage applications from individuals with disabilities, minorities, veterans, and women. Applicants receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, sexual orientation, gender identity, handicap, disability, veteran status, genetic data, or other legally protected status. We base all employment decisions to further this principle of equal employment opportunity. VEVRAA Federal Contractor. EEO / AA employer. Milton CAT is a Drug-Free workplace.

    serp_jobs.job_alerts.create_a_job

    Inside Sales Support • Clifton Park, NY, United States

    Job_description.internal_linking.related_jobs
    • serp_jobs.job_card.promoted
    Commercial Inside Sales (Guilderland, NY, Marlborough, MA, Westbrook, ME, -OR- East Granby, CT)

    Commercial Inside Sales (Guilderland, NY, Marlborough, MA, Westbrook, ME, -OR- East Granby, CT)

    Bosch-HomeComfortGuilderland, NY, US
    serp_jobs.job_card.full_time
    At Bosch, we shape the future by inventing high-quality technologies and services that spark enthusiasm and enrich people’s lives. Our areas of activity are every bit as diverse as our outstan...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Inside Sales Professional

    Inside Sales Professional

    Milton CATClifton Park, NY, United States
    serp_jobs.job_card.full_time
    Do you enjoy selling, building deals, working with people to solve problems and creating new solutions? As an Inside Machine Sales Specialist, you'll gain exposure to all areas of the heavy equipme...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Specialty Sales (Style, Tech, Beauty) (T1915)

    Specialty Sales (Style, Tech, Beauty) (T1915)

    TargetLatham, NY, US
    serp_jobs.job_card.full_time
    Working at Target means helping all families discover the joy of everyday life.We bring that vision to life through our values and culture. A Style Consultant is passionate about strong operations a...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Customer Experience Coordinator

    Customer Experience Coordinator

    TJXClifton Park, NY, US
    serp_jobs.job_card.full_time
    At TJX Companies, every day brings new opportunities for growth, exploration, and achievement.You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    2026 Technical Sales Intern - Equipment

    2026 Technical Sales Intern - Equipment

    Ingersol RandLatham, NY, US
    serp_jobs.job_card.full_time
    At Trane Technologies and through our businesses including Trane and Thermo King, we create innovative climate solutions for buildings, homes, and transportation that challenge what's possible for ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Specialty Sales (Style, Tech, Beauty) (T2805)

    Specialty Sales (Style, Tech, Beauty) (T2805)

    TargetSchenectady, NY, US
    serp_jobs.job_card.full_time
    Working at Target means helping all families discover the joy of everyday life.We bring that vision to life through our values and culture. A Style Consultant is passionate about strong operations a...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Sales Support Representative - Industrial

    Sales Support Representative - Industrial

    FergusonFort Edward, NY, US
    serp_jobs.job_card.full_time
    Since 1953, Ferguson has been a source of quality supplies for a variety of industries.Together we build better infrastructure, better homes and better businesses. We exist to make our customers' co...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    2026 Technical Sales Intern - Services

    2026 Technical Sales Intern - Services

    Ingersol RandLatham, NY, US
    serp_jobs.job_card.full_time
    At Trane Technologies and through our businesses including Trane and Thermo King, we create innovative climate solutions for buildings, homes, and transportation that challenge what's possible for ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Specialty Sales (Style, Tech, Beauty) (T1271)

    Specialty Sales (Style, Tech, Beauty) (T1271)

    TargetSaratoga Springs, NY, US
    serp_jobs.job_card.full_time
    Working at Target means helping all families discover the joy of everyday life.We bring that vision to life through our values and culture. A Style Consultant is passionate about strong operations a...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Inside Sales

    Inside Sales

    United Ag & Turf, NEGreenwich, NY, US
    serp_jobs.job_card.full_time
    United Ag & Turf NE is a John Deere Dealership with multiple locations across the Northeast.We service customers in a variety of industries such as commercial, construction, agricultural, as we...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Customer Experience Coordinator

    Customer Experience Coordinator

    MarshallsClifton Park, NY, US
    serp_jobs.job_card.full_time
    At TJX Companies, every day brings new opportunities for growth, exploration, and achievement.You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritize...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Inside Sales Representative

    Inside Sales Representative

    Catseye USALatham, NY, US
    serp_jobs.job_card.full_time
    Great Commission Opportunities.Commissions are not capped at 100k).A Positive environment with an exciting sales culture. Affordable Health, vision, and dental insurance.Paid vacation and personal t...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Specialty Sales (Style, Tech, Beauty) (T1796)

    Specialty Sales (Style, Tech, Beauty) (T1796)

    TargetRensselaer, NY, US
    serp_jobs.job_card.full_time
    Working at Target means helping all families discover the joy of everyday life.We bring that vision to life through our values and culture. A Style Consultant is passionate about strong operations a...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Territory Sales and Service Representative

    Territory Sales and Service Representative

    EcolabVoorheesville, NY, US
    serp_jobs.job_card.full_time
    Territory Sales And Service Representative.Join Ecolab's team and help create a world in which we all thrive.Ecolab is seeking a Territory Sales and Service Representative to join our Institutional...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Specialty Sales (Style, Tech, Beauty) (T1521)

    Specialty Sales (Style, Tech, Beauty) (T1521)

    TargetSchenectady, NY, US
    serp_jobs.job_card.full_time
    Working at Target means helping all families discover the joy of everyday life.We bring that vision to life through our values and culture. A Style Consultant is passionate about strong operations a...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Specialty Sales (Style, Tech, Beauty, Ulta Beauty) (T1477)

    Specialty Sales (Style, Tech, Beauty, Ulta Beauty) (T1477)

    TargetClifton Park, NY, US
    serp_jobs.job_card.full_time
    Working at Target means helping all families discover the joy of everyday life.We bring that vision to life through our values and culture. A Style Consultant is passionate about strong operations a...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Specialty Sales (Style, Tech, Beauty) (T1268)

    Specialty Sales (Style, Tech, Beauty) (T1268)

    TargetAlbany, NY, US
    serp_jobs.job_card.full_time
    Working at Target means helping all families discover the joy of everyday life.We bring that vision to life through our values and culture. A Style Consultant is passionate about strong operations a...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Account Executive - IT Sales

    Account Executive - IT Sales

    Stored Technology Solutions IncAlbany, NY, US
    serp_jobs.job_card.full_time
    Join Stored Technology Solutions Inc.Full-Time Account Executive in IT Sales and embrace the excitement of driving innovation in the tech world. This position offers unparalleled work-from-home flex...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days