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Collections Specialist (B2B)

Collections Specialist (B2B)

Staffmark GroupTroy, OH, United States
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Are you a detail-driven B2B collections professional who thrives in a fast-paced environment? Do you enjoy solving problems, building client relationships, and seeing results from your work? If so, we'd love to hear from you!

We are seeking a motivated and experienced B2B Accounts Receivable Collections Specialist to join our onsite team in Troy, Ohio. In this role, you'll play a key part in ensuring the financial health of our business while providing outstanding service to our commercial customers.

What You'll Be Doing :

  • Making 50-60 outbound B2B collection calls daily in a high-volume, fast-paced setting
  • Managing and maintaining your assigned commercial accounts
  • Investigating and resolving payment discrepancies, short payments, and account issues
  • Processing customer refunds and account adjustments
  • Collaborating with sales and senior management to accelerate the B2B collection process when necessary
  • Supporting the overall success of the Accounts Receivable team

What We're Looking For :

  • 3-5 years of high-volume B2B collections experience
  • Solid understanding of billing and B2B collections procedures
  • Accounts Receivable knowledge is a strong plus
  • Proficiency in Microsoft Excel
  • Exceptional attention to detail and the ability to multitask effectively
  • Strong communication skills, both written and verbal
  • A proactive, customer-focused mindset and a commitment to results
  • #LI-MB1

    After you have applied, download our Staffmark Group WorkNOW App to receive real-time job offers and apply for additional opportunities. You can download it from the App Store or get it on Google Play.

    About Hunter Hamilton

    Hunter Hamilton is committed to providing equal employment opportunity for all persons regardless of race, color, religion (including religious dress and grooming practices), sex, sexual orientation, gender, gender identity, gender expression, age, marital status, national origin, ancestry, citizenship status, pregnancy, medical condition, genetic information, mental and physical disability, political affiliation, union membership, status as a parent, military or veteran status or other non-merit based factors. We will provide reasonable accommodations throughout the application, interviewing and employment process. If you require a reasonable accommodation, contact your local branch. Hunter Hamilton is an E-Verify employer. This policy is applicable to all phases of the employment relationship, including hiring, transfers, promotions, training, terminations, working conditions, compensation, benefits, and other terms and conditions of employment.

    All employees are directed to familiarize themselves with this policy and to act in accordance with it. All decisions with respect to employment matters and other phases of employer-temporary employee relationships will be in keeping with this policy and in accordance with all applicable laws and regulations.

    To read our Privacy Notice for Candidates and Employees / Contractors, please refer to our Privacy Notice for Candidates and Employees / Contractors .

    By applying for this job, you agree that you may receive both AI-generated and non-AI generated calls, text messages, or emails from Staffmark Group and / or its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our general Privacy Policy at Privacy Policy - Staffmark

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    Collection Specialist • Troy, OH, United States

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