Fraud Specialist
KellyMitchell GroupOverland Park, KS, USjob_description.job_card.1_day_ago
serp_jobs.job_preview.job_type
- serp_jobs.job_card.full_time
job_description.job_card.job_descriptionHigh School Graduate or GED equivalent 1+ year of relevant experience (required) Ability to conduct in-depth fraud analysis and investigations, including customer authentication and adherence to fraud policies across all business channels Proven experience analyzing data to confirm or clear suspected fraud, validate customer identity / authentication, and identify policy violations that could impact company Experience evaluating fraud trends, including fraudulent orders and identity theft Strong research and analytical skills with the ability to draw clear, defensible conclusions Experience coordinating with internal teams to escalate cases or take appropriate action Medical, Dental, & Vision Insurance Plans Employee-Owned Profit Sharing (ESOP) 401K offered
Job Description
Job Summary :
Our client is seeking a Fraud Specialist to join their team! This position is located in Overland Park, Kansas.
Duties :
- Review, identify, and deter fraudulent activity using multiple internal and external tools
- Take inbound calls and referrals from victims of fraudulent activity to assess situations and provide guidance on issue resolution
- Interact with customers over the phone while navigating multiple computer screens and programs
- Review documents to validate customer identity and ensure compliance with fraud management processes
- Communicate with team members through tools such as Slack to coordinate and share information
- Support the Fraud Management team in resolving cases and preventing future fraudulent activity
Desired Skills / Experience :
Benefits :
The approximate pay range for this position is between $13.65 and $19.50 . Please note that the pay range provided is a good faith estimate. Final compensation may vary based on factors including but not limited to background, knowledge, skills, and location. We comply with local wage minimums.
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Fraud Specialist • Overland Park, KS, US
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