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Senior Project Manager - San Diego

Senior Project Manager - San Diego

PerficientSan Diego, CA, US
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Job Description

Perficient's Digital Marketing group helps companies connect with their customers through data-driven, personalized, and measurable marketing strategies. We specialize in marketing automation platforms, SEO, analytics, and content strategy-delivering campaigns that drive engagement and conversion across channels. Our approach is grounded in audience insights, performance data, and scalable technology solutions that enable frictionless customer journeys. In partnership with our Experience Design practice, we also bring deep experience design capabilities to the table-leveraging customer empathy, prototyping, and human-centered design to enhance the relevance and usability of every touchpoint. Our team of strategists, analysts, content creators, designers, and project managers thrives on collaboration and creativity, delivering real impact for some of the world's most recognizable brands.

We're proud to be publicly recognized as a "Best Place to Work" year after year. This is due, in no small part, to our entrepreneurial attitude and collaborative spirit that sets us apart and keeps our colleagues impassioned, driven, and fulfilled.

We continue to expand our network of offices across North America, as well as locations in South America, Mexico, India, and China as we move more towards a global delivery model.

Perficient currently has a career opportunity for a Senior Project Manager within our Digital Marketing and Experience Design group for the San Diego, CA, area. This role requires 80% on-site with clients, 20% remote.

The Senior Project Manager role is intended to manage and adapt continuously to project goals. This highly collaborative leadership role will need to work closely with clients, all departments, including account, marketing, creative and technology teams, to deliver quality solutions for our customers.

RESPONSIBILITIES

Project Management

  • Experience leading Marketing Operations (MOPs) or Campaign Operations (COPs) teams on the facilitation of day-to-day operations as well as larger ongoing projects across the clients' MarTech Stack.
  • Plan, manage, and maintain project budgets.
  • Own and optimize the centralized marketing operations intake process (Workfront).
  • Review and refine incoming project requests for clarity and completeness.
  • Establish scope, create schedules, develop estimates with a team, manage deliverables, and control risks and changes.
  • Create and maintain project documentation to ensure visibility to teams, management, and clients.
  • Manage multiple projects on different tracks.

Strategic Planning & Reporting

  • Strong relationship management, account management, and sales support experience.
  • Highly proficient in collaborating with project stakeholders, end-users, business partners, and technical team members to deliver high-quality projects.
  • Lead cross-disciplined teams, manage client relationships, interact with product owners / managers and other business units. Coordinate internal and external IT partners and other outside marketing agencies.
  • Establish common goals across teams and define relevant metrics and reporting to track team performance.
  • Skilled at keeping an eye on the big picture, while managing the details.
  • Drive Quarterly Business Reviews (QBR) with variety of stakeholders.
  • Team Communication & Enablement.
  • QUALIFICATIONS

  • Must be able to confidently lead geographically distributed teams through the full project lifecycle of digital design, digital marketing, and technical projects. Well-versed in industry best-practices and current technologies.
  • Must have excellent leadership, interpersonal, written, and oral communication skills.
  • 8+ years of project management, marketing operations, or digital-production-experience in a digital consultancy or equivalent environment.
  • Bachelor's degree or foreign equivalent required from an accredited institution.
  • Preferred Skills :

  • Proven experience running digital marketing or campaign operations workflows (web, email, event, etc.)
  • Highly organized, meticulous, and curious
  • Basic experience managing Adobe tech stack including :
  • Marketo

  • Analytics
  • AEP
  • Experience managing projects in Adobe Workfront
  • Leveraging Generative AI
  • Familiar with Scrum / Agile Methodology
  • Strategic problem solver with preference for taking action, requirements gathering and documentation, and improving processes
  • Comfortable navigating ambiguity and driving clarity
  • Excellent communication and customer interaction skills
  • Experience with global marketing teams or matrixed organizations
  • Experience with Microsoft Office 365, Microsoft Teams, Microsoft Excel, Microsoft SharePoint, Smartsheet, and Jira
  • The salary range for this position takes into consideration a variety of factors, including but not limited to skill sets, level of experience, applicable office location, training, licensure and certifications, and other business and organizational needs. The new hire salary range displays the minimum and maximum salary targets for this position across all US locations, and the range has not been adjusted for any specific state differentials. It is not typical for a candidate to be hired at or near the top of the range for their role, and compensation decisions are dependent on the unique facts and circumstances regarding each candidate. A reasonable estimate of the current salary range for this position is $81,978 to $178,090. Please note that the salary range posted reflects the base salary only and does not include benefits or any potential equity or variable bonus programs. Information regarding the benefits available for this position are in our benefits overview.

    WHO WE ARE

    Perficient is a leading global digital consultancy. We imagine, create, engineer, and run digital transformation solutions that help our clients exceed customers' expectations, outpace competition, and grow their business. With unparalleled strategy, creative, and technology capabilities, our colleagues bring big thinking and innovative ideas, along with a practical approach to help our clients – the world's largest enterprises and biggest brands succeed.

    WHAT WE BELIEVE

    At Perficient, we promise to challenge, champion, and celebrate our people. You will experience a unique and collaborative culture that values every voice. Join our team, and you'll become part of something truly special.

    We believe in developing a workforce that is as diverse and inclusive as the clients we work with. We're committed to actively listening, learning, and acting to further advance our organization, our communities, and our future leaders... and we're not done yet.

    Perficient, Inc. proudly provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a protected veteran in accordance with applicable federal, state and local laws. Perficient, Inc. complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Perficient, Inc. expressly prohibits any form of unlawful employee harassment based on race, color, religion, gender, sexual orientation, national origin, age, genetic information, disability, or covered veterans. Improper interference with the ability of Perficient, Inc. employees to perform their expected job duties is absolutely not tolerated.

    Applications will be accepted until the position is filled or the posting is removed.

    Disability Accommodations :

    Perficient is committed to providing a barrier-free employment process with reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or accommodation due to a disability, please contact us.

    Disclaimer : The above statements are not intended to be a complete statement of job content, rather to act as a guide to the essential functions performed by the employee assigned to this classification. Management retains the discretion to add or change the duties of the position at any time.

    #LI-JS1

    ABOUT US

    Perficient is the global AI-first consultancy. Our team of strategists, designers, technologists, and engineers partners with the world's most innovative enterprises and admired brands to deliver real business results through the transformative power of AI. As part of our AI-First strategy, we empower every employee to build AI fluency and actively engage with AI tools to drive innovation and efficiency. We break boundaries, obsess over outcomes, and shape the future for our clients. Join a company where bold ideas and brilliant minds converge to redefine what's possible - while building a career filled with growth, balance, and purpose.

    ABOUT THE TEAM

    Our Experience Design practice helps our clients delight their customers with exceptional experiences – regardless of screen, device, or channel. Through a human-centric lens, our experts design curated digital experiences that drive customer satisfaction and engagement and give voice to the world's biggest brands by elevating and distinguishing the client's image and brand perception.

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