Manager Practice Operations - Gretna Clinic

Clinic Manager

At Nebraska Methodist Health System, we focus on providing exceptional care to the communities we serve and people we employ. We call it The Meaning of Care a culture that has and will continue to set us apart. It's helping families grow by making each delivery special, conveying a difficult diagnosis with a compassionate touch, going above and beyond for a patient's needs, or giving a high five when a patient beats a disease or conquers a personal health challenge. We offer competitive pay, excellent benefits and a great work environment where all employees are valued! Most importantly, our employees are part of a team that makes a real difference in the communities we live and work in.

Location : Methodist Physicians Clinic - Gretna

Address : 11946 Standing Stone Drive - Gretna, Ne

Work Schedule : Monday through Friday, 8am - 5pm

Responsible for daily operations, staff, performance improvement, compliance with accreditation standards, budget and quality outcomes. Manage and direct the daily operation of assigned areas and staff. Develop, implement, maintain and enforce departmental programs, policies, procedures and protocols. Ensure and maintain required documentation for compliance with safety, environmental and infection control standards and with local, state and federal regulations. Monitor compliance with standards, identify variances or inability to meet established targets and implement action to ensure that targets are met.

Essential Job Functions

• Manage the day-to-day operations of clinical staff.
• Work closely with the Director-Practice Operations to develop clinic and staff performance goals and objectives.
• Responsible for the interviewing, selection, and clinic onboarding process of new staff.
• Supervises and completes performance evaluations and / or corrective action.
• Responsible for the implementation of company policies.
• If managing multiple clinic sites, regular site visits for all locations are required.
• Acts as a liaison for referring physicians, patients and families.
• Manage clinic internal and external relationships by maintaining a high overall satisfaction rating from providers, leadership, and staff.
• Serve as the first point of contact for any patient and / or customer complaints. Work to thoroughly investigate and resolve all complaints relating to the operations of the clinic in a timely manner.
• Continuously review clinic day-to-day operations and work with the Director Practice Operations to propose and implement new processes / procedures to reduce costs, increase revenue, and / or improve clinic efficiencies, etc.
• Responsible for maintaining knowledge and processes related to the regulatory, licensure, compliance and accreditation requirements for all clinic staff. Partner with appropriate department(s) when out of compliance or renewals are needed.
• Willingness to perform other duties as assigned.
• Responsible for clinic operation financial management including purchasing, expenses, personnel management.
• Responsible for determining priorities and appropriately allocating resources.

Job Requirements

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Nebraska Methodist Health System is made up of four hospitals in Nebraska and southwest Iowa, more than 30 clinic locations, a nursing and allied health college, and a medical supply distributorship and central laundry facility. From the day Methodist Hospital was chartered in 1891, service to our communities has been a top priority. Financial assistance, health education, outreach to our diverse communities and populations, and other community benefit activities have always been central to our mission.

Nebraska Methodist Health System is an Affirmative Action / Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, age, national origin, disability, veteran status, sexual orientation, gender identity, or any other classification protected by Federal, state or local law.