Facilities Coordinator

Facilities Coordinator JLL

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

What This Job Involves :

As a Facilities Coordinator at JLL, you will assist the Facilities Management Team with tactical planning while serving as a vital link in coordinating work requests, vendor management, and maintenance activities. This role requires strong organizational skills and attention to detail to ensure seamless execution of facility operations with minimal disruption to client environments. You'll play an essential part in advancing service quality and enhancing client partnerships through effective coordination between onsite teams, regional facilities staff, and service providers, directly contributing to JLL's commitment to operational excellence and client satisfaction.

What Your Day-To-Day Will Look Like :

Assist Facilities Management Team with tactical planning for team goals and objectives while supporting strategic initiatives

Receive and dispatch work requests to technical staff, vendors, and other service providers with accurate prioritization

Perform work order entry and monitoring while redirecting orders assigned to wrong vendors or locations

Request NTE (Not to Exceed) increases and approvals while maintaining budget compliance and cost control

Monitor work order SLA adherence to ensure timely completion and client satisfaction

Coordinate scheduling, follow-up, and satisfaction monitoring of maintenance activities across multiple locations

Coordinate with onsite and regional Facilities teams to advance service quality and enhance client partnerships

Provide information and direction to vendors, facilities staff, and service providers to ensure excellent coordination and execution

Required Qualifications :

2-4 years of professional experience in facilities coordination or related field

Understanding of work order systems and facility management processes

Strong attention to detail and organizational skills for managing multiple concurrent tasks

Customer service skills with ability to interact professionally with clients, vendors, and team members

Ability to work collaboratively in office environment 2 days per week for in-person coordination

Flexibility to support site visits as requested by leadership and clients

Strong communication skills for effective vendor and service provider coordination

Preferred Qualifications :

Experience with CMMS systems and work order management platforms

Knowledge of facilities management best practices and SLA monitoring

Experience coordinating with multiple stakeholders including vendors, technical staff, and service providers

Understanding of budget management and NTE approval processes

Customer service experience in facility management or related industry

Location :

Hybrid (2 days in office required)

Estimated compensation for this position : $54,000.00 $78,300.00 USD per year

This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.

On-site Santa Ana, CA

If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth :

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include :

• 401(k) plan with matching company contributions
• Comprehensive Medical, Dental & Vision Care
• Paid parental leave at 100% of salary
• Paid Time Off and Company Holidays