Collision Office Administrator

Overview

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The Mark Miller Collision Center has been providing auto body repair for over 45 years. We are specialists in collision damage, paint, dent and auto body repair. The Collision Center Office Manager is trained as an Estimator / Advisor, but will primarily be responsible for the accounting and financial administration of the Collision Center.

Responsibilities

• Accounts Payable and Accounts Receivable
• Processing invoices and repair orders for customers and insurance companies using body shop management software (Rome, Dealertrack, CCC, Mitchell, Oris, Axcessa, Audatex, Insurance payment portals, Enterprise Rental updates, Xtime, Numa, SubaruNet, Collision Link, Parts Trader, Subaru Collision Portal)
• Manages bodyshop email
• Reconciling accounts weekly / monthly
• Ensuring all documentation is complete and accurate, keeping financial records accurate and organized.
• Insurance and Workflow Coordination
• Act as a liaison with insurance companies to facilitate claims processing and ensure all required documentation is submitted.
• Monitor and follow up on direct repair program (DRP) assignments and requirements.
• Facilitate clear and efficient communication between the estimators, technicians, guests, and insurance companies.
• Compliance and General Operations
• Greeting and communicating with Collision Center guests.
• Ensuring all standard operating procedures are followed and reviewing paperwork for accuracy before it is submitted.
• Ensuring compliance with relevant local and state regulations.
• Maintaining a clean and professional appearance in the front office and lobby.
• Performing other related duties as assigned by the Collision Manager

The Ideal Candidate

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