Title Coordinator

Job Description

Job Description

Who We Are :

A leading nationwide provider of vehicle transition services including recovery management, skip tracing, compliance, remarketing, and title services. We are employee-driven with an environment that creates opportunities for growth and development.

What You'll Do :

Our Title Coordinators conduct title service processing with the purpose of ensuring all client service level agreements (SLAs) and company quality standards are met. The Title Coordinator must become proficient and gain the client confidence in the areas of customer service, state titling process, recovery affidavits, and communications with the auctions.

Provide excellent customer service and phone support; research and resolve client inquiries.

Perform general administrative tasks including filing, copying, and document preparation.

Process title and registration applications, recovery affidavits, and track transactions nationwide.

Input new title requests into inventory systems and post updates to remarketing units.

Communicate daily with DMVs and title service vendors for status updates.

Prepare and distribute title invoices and maintain financial records for state fees.

Review title documents for negotiability and compliance; ensure correct identification.

Maintain organized records and reference guides for state-specific title requirements.

Utilize trade manuals (NADA, Registration Textbook) and internal systems effectively.

Collaborate with clients and internal teams; escalate issues to supervisors as needed.

Generate reports for management and clients.

What You Have :

Previous work experience, general office and data entry preferred.

Fast, accurate typing (45-60 WPM).

Strong organizational skills and attention to detail.

Good communication and telephone skills.

Computer Experience, namely Windows and Google applications.

High School Diploma or equivalent (Required).

Pay Details : $19.00 to $20.00 per hour

Search managed by : Erin Sturgeon

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer / Veterans / Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https : / / www- uat.lhh.com / us / en / candidate -privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and / or security clearance requirements, including, as applicable :

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only : It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.