Front of House Manager

About Pirate Ventures

At Pirate Ventures, we live boldly and act differently. We're a crew built of dreamers that collaborate to Deliver the Unexpected, every day. We understand it is our call and responsibility to curate environments and experiences where people feel genuinely welcomed, safe, and acknowledged as part of our community. As Moment Makers, we produce immersive experiences where people feel recognized as human-first, allowing us to positively impact, empower, and collectively celebrate others. Along the way, we foster community by ensuring that we are fulfilling our core mission in all our interactions, be they with guests, our partners, and each other.

About the role

Front of House Managers are expected to lead the team in providing outstanding service that surpasses our guests' needs and anticipations. An adept manager excels in bustling, high-stress situations and maintains a keen awareness of both guests' and team members' requirements. They possess strong problem-solving abilities, collaborating with their team to resolve any service-related concerns or inquiries to the guests' contentment. Their role involves blending professionalism with a friendly demeanor, ensuring uniformity in both service and product quality.

Qualifications :

• 1-2 years management experience, with the ability to effectively manage the unit during busy periods
• Experience with reservation and POS software
• Valid DC ABRA Manager On Duty license

If you are a dedicated manager with a passion for hospitality, we invite you to apply for this exciting opportunity!