Talent.com
Lead Salesforce

Lead Salesforce

TEPHRAChicago, IL, United States
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Description : Job Description :

  • Lead a global team throughout the design, development, launch, and support of Salesforce.com solutions.
  • Develops visually rich and professional conceptual design documents targeted to varying audiences of business and technical aptitude.
  • Collaborate with business and IT leaders to drive the complete technical architecture including the data flow and the integration between Salesforce and other enterprise solutions.
  • Offer up creative ideas to help meet the business requirements, reducing the number of customizations and increasing automation.
  • Architect and document solution design of Salesforce solutions.
  • Transition solution designs to development resources responsible for building the solutions.
  • Provide industry leading technical expertise with Salesforce.
  • Help to resolve, mitigate technical / architecture issues, and risks as they arise.
  • Develops detailed configuration specifications documentation for ready use by the technical team
  • Manages customer communications, conflicts, and negotiations related to overall architecture design.
  • Develop Proof of Concept for specific architecture / integration concepts.
  • Guides customer through solution deployment.
  • Team player with excellent verbal & written communication, interpersonal and presentation skills.
  • Proven experience with the Configuration / Administration of Salesforce Service Cloud.
  • Creating Technical requirements as an input to Salesforce solution design.
  • Provide guidance to clients on leading IT and Salesforce practices.
  • Assist technical leads in perform hands-on solution design, solution architecture, architecture roadmaps, prototyping, proof-of-concepts, and development tasks as required in support of current and new projects.
  • Capable of executing independent POCs to be transitioned to the scrum team for development.
  • Associate with Salesforce.com Certification(s) and Architecture experience responsible for the following effort
  • Plan and monitor technical consideration activities of the project.
  • Perform health check for each org and assess orgs.
  • Perform analysis of org configuration, customizations, and security.
  • Prepare Salesforce Config workbook detailing customizations and configurations or org.
  • Support the Project Manager in defining overall solution and strategy and document.

Qualifications :

  • Minimum 8-12 years of experience in successful software project implementations related to CRM / Service Cloud Business scenarios.
  • 6+ years of experience working within the Salesforce platform on as senior technical lead / architecture roles.
  • Experience working on a minimum of 3 Salesforce projects.
  • Strong expertise in Lightning / Communities, APEX, hands on with coding, Flows, Triggers, Migration Tool, APIs Java Script, CSS, HTML, Templates and Web Services.
  • Experience in customized Salesforce service cloud integration with CTI, ERP and legacy applications
  • Good to have Salesforce Certified platform developer 1 & 2 certifications.
  • Good to have Salesforce Application and System architect certifications.
  • #LI-AD1

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    Salesforce Lead • Chicago, IL, United States

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