eCommerce Phone Support Operator

A company is looking for a Virtual Store Support Operator.

Key Responsibilities

Provide customer support via phone and email, including order placement and tracking

Document customer interactions and maintain case management records

Collaborate with store leadership and other departments to resolve customer concerns

Required Qualifications

Must be available to work any shift, including weekends and holidays

Typing speed of at least 45 words per minute

Ability to adapt to a fast-paced environment

Must complete entire paid training class

Pass a background check