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Billing Representative

Billing Representative

UnitedHealth GroupDallas, TX, US
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Billing Representative

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing Together.

As part of the UnitedHealth Group family of businesses, we're a dynamic new partnership formed by Dignity Health and Optum. We'll count on your professionalism, expertise, and dedication help ensure that our patients receive the quality of care they need. So, if you're looking for a place to use your passion, your ideas and your desire to drive change, this is the opportunity for you.

As a Billing Representative, you will work assigned inventory to complete billing and rebills for Government and Commercial payers. This is an excellent opportunity for someone with knowledge on Medicare billing and Commercial to enhance their skills.

This position is full-time, Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 8 : 00am - 5 : 00pm. It may be necessary, given the business need, to work occasional overtime. We offer 4 weeks of on-the-job training. The hours of training will be aligned with your schedule.

Primary responsibilities :

  • Responsible for rebilling compliance audit claims for Government and Commercial payers
  • Demonstrates competency in eligibility, billing and receivable systems and associated applications
  • Handles sensitive client documentation
  • Maintains timely, accurate documentation for all appropriate billing
  • Meets the performance goals established for the position in the areas of : efficiency, accuracy, and quality.
  • Works with others as part of a team
  • Works with Supervisor to solve more complex problem claims
  • Applies knowledge / skills to activities that often vary from day to day
  • Requires little assistance with standard and non-standard requests
  • Solve routine problems on their own
  • Prioritize and organize own work to meet agreed upon deadlines

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required qualifications :

  • High School Diploma / GED
  • Must be 18 years of age OR older
  • 1+ years of Medicare (Part A & Part B) billing experience.
  • 1+ years of Medicare (Part A & Part B) collections / follow up experience.
  • Revenue Cycle experience
  • Experience with Microsoft Office tools including Microsoft Word (creating and writing memos), Microsoft Excel (creating, filtering, and navigating reports in spreadsheets), and Microsoft Outlook (setting calendar appointments and emails)
  • Ability to work full-time, Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 8 : 00am - 5 : 00pm. It may be necessary, given the business need, to work occasional overtime.
  • Preferred qualifications :

  • Commercial billing experience
  • Ability to use remote meeting / learning applications including instant messaging and video conferencing
  • Billing OR collections experience and understands multiple billing requirements across different payors.
  • EFR Billing System and / or Centauri experience
  • Telecommuting requirements :

  • Ability to keep all company sensitive documents secure (if applicable)
  • Required to have a dedicated work area established that is separated from other living areas and provides information privacy.
  • Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service.
  • Soft skills :

  • Ability to work in a fast-paced environment
  • Ability to adapt to changes
  • Ability to develop and maintain client relationships
  • Ability to work independently and as part of a team
  • All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy.

    Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The hourly pay for this role will range from $17.74 - $31.63 per hour based on full-time employment. We comply with all minimum wage laws as applicable.

    At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

    UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

    UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

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    Billing Representative • Dallas, TX, US

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