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Administrative Assistant - Temporary (North Highlands)

Administrative Assistant - Temporary (North Highlands)

Salvation Army Western TerritoryNorth Highlands, CA, United States
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Administrative Assistant - Temporary

The purpose of this position is to be responsible for providing administrative support to the Family Services Supervisor and Sacramento County Operations Administrators.

Essential duties and responsibilities include :

  • Retrieving messages from voicemail and forwarding to appropriate personnel.
  • Answering incoming telephone calls, determining purpose of callers, and forwarding calls to the appropriate personnel department, or corps.
  • Daily monitoring referral websites, and forwarding referrals to the appropriate case manager or resource.
  • Taking and delivering messages or transferring calls to voicemail when appropriate personnel are unavailable.
  • Answering questions about the organization and providing callers with address, directions, and other information.
  • Welcoming on-site visitors, determining nature of business, and announcing visitors to appropriate personnel.
  • Scheduling appointments for Caseworkers as needed.
  • Updating monthly calendars for all programs.
  • Making copies of correspondence or other printed materials.
  • Preparing outgoing mail and correspondence, including e-mail and faxes.
  • Distributing interoffice mail to appropriate personnel.
  • Organizing and maintaining client file system and file correspondence and other records.
  • Assisting and collecting personnel related paperwork and forwarding necessary documents to County Administration / Human Resources.
  • Assisting the Supervisors / Managers with the process of contract compliance, and with contract reports related to the programs, as assigned by supervisor or administrators.
  • Providing support with special assignments.
  • Providing donation receipts.
  • Maintaining inventory of office supplies and ordering for Family Services.
  • Performing other clerical duties as needed, such as filing, photocopying, and collating or any other duties assigned by the Supervisor or Administrators.
  • Monitoring visitor access.
  • Assisting with the coordination of volunteers with Family Services operations and events.

Knowledge, skills, abilities, and other qualifications requirements include :

  • One to two years of office experience in a non-profit or public agency environment.
  • Experience related to Human Services or related subject is highly desirable.
  • One to three years' experience and / or training; or equivalent combination of education and experience.
  • Knowledge and experience with Microsoft Word and Excel and knowledge of accounting principles.
  • Excellent verbal and written communication skills with staff and the public.
  • Ability to maintain confidentiality with individual interactions with team members & clients.
  • Must have ability to empathize, communicate and work with a variety of people from diverse backgrounds.
  • Bi-lingual in English and Spanish Ability to speak Russian a plus.
  • Must possess a valid California Class C Driver License, and ability to drive a Salvation Army vehicle.
  • Must be 21 years or older.
  • Complete The Salvation Army vehicle course training.
  • Ability to work well under pressure and meet deadlines.
  • Physical requirements include :

  • Ability to sit, walk, stand, bend, squat, climb, kneel, and twist on an intermittent or sometimes continuous basis.
  • Ability to grasp, push, and / or pull objects.
  • Ability to reach overhead.
  • Ability to operate telephone.
  • Ability to lift up to 25 lbs.
  • Ability to operate a computer.
  • Ability to process written, visual, and / or verbal information.
  • Ability to operate basic office equipment and tools PC, Fax Machine, Telephone, Calculator, Copier, Printer.
  • Qualified individuals must be able to perform the essential duties of the position with or without accommodation. A qualified person with a disability may request a modification or adjustment to the job or work environment in order to meet the physical requirements of the position. The Salvation Army will attempt to satisfy requests as long as the accommodation needed would not result in undue hardship.

    High School or Equivalent or better.

    1-2 years : office experience in a non-profit or public agency.

    Driver's License.

    Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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    Administrative Assistant • North Highlands, CA, United States

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