Applications Manager

Job Description

Job Description

The Applications Manager will lead and support critical business and IT initiatives to maintain or enhance the League's operational performance. This role involves documenting requirements, defining scope, and aligning system solutions with overall business strategies. The position requires advanced data analysis, system integration, and performance measurement expertise to drive cross-functional projects across the FLC.

RESPONSIBILITIES & DUTIES

• Collaborate with business and technical teams to address real-time data inquiries and ensure seamless integration solutions.
• Develop and execute complex SQL queries to support relational database needs.
• Work with business stakeholders, IT, external consultants, and vendors to ensure successful project execution.
• Analyze, document, and simplify business requirements in consultation with users, ensuring clear team communication.
• Oversee system testing in collaboration with business users, ensuring that errors are identified, addressed, and resolved before the system goes live.
• Ensure comprehensive training for end users and support a smooth go-live transition.
• Facilitate meetings between business users and IT to review and approve system deliverables (e.g., design documents, test scripts, and training materials).
• Monitor vendor performance against budget, deliverables, and timelines to ensure successful project delivery.
• Collaborate with key business users and stakeholders to define and document management reporting requirements.
• Ensure the accuracy and quality of reports by working closely with business users, Business Analysts, and Developers to perform adequate testing and reconciliation.

KNOWLEDGE, SKILLS, AND ABILITIES

TRAINING AND EXPERIENCE

Bachelor’s degree in IT or a related field (or equivalent experience). 4-6 years of experience as a Business Analyst or consultant (experience in insurance, association, or public sector preferred). Proven experience with IT systems implementation (preferred). Knowledge of Microsoft Azure tools (preferred).

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, or national origin.