Client Experience Specialist

A company is looking for a Client Experience Specialist to manage non-licensed aspects of real estate transactions from contract to close.

Key Responsibilities

Perform non-licensed administrative tasks for real estate agents, managing contractual dates and deadlines

Collaborate with agents and third parties to ensure compliance and proper documentation for transactions

Organize transaction details and provide timely updates to all parties involved

Required Qualifications

Minimum of 2 years of experience in real estate, mortgage, title, or transaction coordination / processing

Ability to work independently in a fast-paced, high-volume environment

Proficiency in navigating multiple software systems

Experience in customer service with a focus on anticipating client needs

Strong problem-solving skills and ability to maintain confidentiality