Operations Coordinator

The Deal Saver

At Home Genius Exteriors, we don't just set appointmentswe protect them. As an Appointment Experience Specialist, you'll play a key role in turning qualified leads into closed dealsensuring every opportunity is set up for success. You'll ensure every scheduled appointment is solid, confirmed, and ready to roll for our outside sales reps (Home Remodeling Experts).

This isn't your average confirmation gig. This is about quality with purposeevery dial should move the needle. You'll make sure homeowners are fully prepared, aligned, and excited to meet with us. And when a customer is on the fence? You'll use your passion, purpose, and people skills to save the dayand the appointment.

What You'll Do :

• Confirm scheduled appointments through outbound calls and texts with a focus on clarity, accuracy, and engagement.
• Overcome hesitations - demonstrate your strong negotiation skillssaving appointments from slipping through the cracks.
• Inject energy and confidence into every interaction, leaving customers reassured and looking forward to the appointment.
• Support in raising the bar on appointment quality- by communicating with appointment setters and offering valuable feedback.
• Re-engage canceled or missed appointments with optimism and strategyturning "not now" into "let's make it happen".

This Role Is Perfect If You :

What You'll Need :

What's In It For You :

If you're ready to help us lock in appointments, reduce fallout, and raise the bar, we'd love to hear from you. Apply today and become the glue between appointment setting and sales at Home Genius Exteriors where strong performance leads to real rewards!