Associate Operations Manager, CloudKitchens - Boston
CloudKitchensBoston, MA, USjob_description.job_card.variable_days_ago
serp_jobs.job_preview.job_type
- serp_jobs.job_card.full_time
job_description.job_card.job_descriptionLeading facility tours where you will proactively engage with restaurants as part of relationship building, and leading the overall sales pitch. Develop and maintain internal relationships to set proper expectations with potential customers and continually seek out value-added opportunities (for customers) that other teams can test out. Serve as the primary point of contact for restaurant partners, building and maintaining trusting relationships, and solving any issues that arise. Quarterback the onboarding process for new restaurant partners, including assistance with permits, online delivery platform setup, and launch strategy planning. Manage the overall partner experience, preventing churn, and extending partner lifecycle. Participate in planning sessions with management and peers, utilizing data to make decisions. Review and report KPI metrics to facility management and contribute to goal setting. Manage and report the facility P&L, understanding key drivers for achieving facility-level profitability. Conduct routine inspections and maintenance audits on HVAC units, refrigeration units, water heaters, and ice machines with training and support from subject matter experts. Perform general upkeep and handle minor repairs and maintenance; coordinate with external vendors for specialized services. Demand for online food delivery is growing really fast! In the last 5 years, just in the US, the overall market has expanded 10x from $10B to $100B, and could expand to $500B- $1T by 2030. Changing the restaurant industry : You'll be part of a team that helps restaurants succeed in online food delivery. Collaborative environment : You will receive support and guidance from experienced colleagues and managers, helping you to learn, grow, and achieve your goals, and you'll work closely with other teams to ensure our customers' success. Medical, dental, and vision insurance (multiple plans, incl. HSA options) Company-paid life and disability insurance (short- and long-term) Voluntary insurance : accident, critical illness, hospital indemnity Optional supplemental life insurance for self, spouse, and children Pet insurance discount 401(k) Time Off policies Discretionary vacation days 8 paid holidays per year Paid sick time Paid Bereavement leave Paid Parental Leave Health Savings Account (HSA) Flexible Spending Accounts (Healthcare, Dependent Care, Commuter) 40 hours per week Flexible Schedule Monday to Friday Weekends as needed Operations Management : 2 years (Preferred) Employee Management / Assistant Management : 2 years (Preferred) Restaurant management : 2 years (Preferred) Property management : 2 years (Preferred)
Associate Operations Manager, CloudKitchens - Boston
CloudKitchens helps restaurateurs around the world succeed in online food delivery - our goal is to make food more affordable, higher quality, and convenient for everyone.
We take underutilized properties and transform them into smart kitchens so they can better serve restaurateurs, customers, and the neighborhoods they're in. Every time we launch a new facility we create jobs in that neighborhood, and we're proud to provide a wide range of cuisines and options for healthy food at an affordable price.
We're changing the game for restaurateurs, whether they're entrepreneurs opening their first restaurant, all the way through to your favorite global quick-service restaurant chains.
Responsibilities : Team Management :
- Lead and train a dedicated facility team, handling scheduling, training, and performance management.
- Manage an efficient order fulfillment process and deliver excellent customer service.
- Manage a janitorial team; uphold cleaning and sanitation protocols, ensuring compliance with local health and safety regulations.
- Cultivate a positive and inclusive work environment, fostering teamwork and communication across teams and departments.
Sales :
Customer Support and Retention :
Administrative & Strategic :
Building Repair and Maintenance :
Why join us
What else you need to know This is a field-based role in Boston, with a blend of daily site and occasional remote work. Looking forward to sharing more about a Career of Substance at CloudKitchens.
Job Type : Full-time
The base salary for this role is $65,000
Benefits Summary (USA Full-Time Exempt Employees) :
Benefits are subject to change at company's discretion.
Schedule :
Having Experience In :
Ready to join us as we serve those who serve others?
serp_jobs.job_alerts.create_a_job
Operation Manager • Boston, MA, US
Job_description.internal_linking.related_jobs
Two powerhouse companies have joined forces to redefine excellence in sports, entertainment, and live events.Together, we combine unmatched expertise with a global reach, offering end-to-end soluti...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
About CLEAR : Have you ever had that green-light feeling? When you hit every green light and the day just feels like magic.
CLEAR's mission is to create frictionless experiences where every day has t...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
It's fun to work at a company where people truly believe in what they are doing!.The Operations Manager oversees the operational and strategic management of client relationship in a defined geograp...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
As an Operations Associate, you will be responsible for processing voluntary corporate action events into the market and client account in an accurate and timely manner.
You will also interact with ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Associate Director Project Manager.Moderna is seeking a motivated and energetic Associate Director level project manager responsible for providing project management leadership to enable execution ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Metropolis is an artificial intelligence company that uses computer vision technology to enable frictionless, checkout-free experiences in the real world.
Today, we are reimagining parking to enable...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Neiman Marcus Group is a relationship business that leads with love in everything we dofor our customers, associates, brand partners, and communities.
Our legacy of innovation and our culture of Bel...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Job Opportunity : Operations Manager.Hallcon is a transportation and related infrastructure services company that serves clients such as technology companies, manufacturers, railroads, universities,...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Ketryx is on a mission to save and improve lives by making medical software and AI safe, secure, and reliable.We empower software teams building medical applications to create compliant, high-quali...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30 Ketryx is on a mission to save and improve lives by making safety-critical productsand the AI that powers themsafe, secure, and reliable.
We empower engineering teams building medical devices and di...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30 
At Blueground, we believe that when your base is reliable, the world opens up.That's why we're building the world's leading platform for living.
Every year, 350 million people move between citiesyet...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Associate Global Retail Operations Manager, Workforce Management (WFM).Since 1906, New Balance has empowered people through sport and craftsmanship to create positive change in communities around t...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30 Operations Client Service - Senior Associate.The Business Onboarding and Transitions team ("BOaT"), a sub-set of Global Business Integration within Global Delivery, is seeking a talented, detail-or...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30 
If you are a seasoned cloud technology leader looking for an opportunity to showcase your strategic design, implementation and management of cloud infrastructures, then we would like to meet you!.T...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Vista's Customer Experience and Marketing organization serves, inspires and delights customers - and helps others in our organization do the same.
From the simplest interaction on our website to how...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Replimune's mission is to revolutionize cancer treatment with therapies designed to activate a powerful and durable full-body anti-tumor response, boldly transforming cancer care because patient's ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry.
Highgate is the dominant player in U.New York, Boston, Miami, San F...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Later is the enterprise leader in social media and influencer marketing software, services, and data, trusted by leading brands and agencies worldwide.
Following our acquisition of Mavely, the Every...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
- serp_jobs.job_card.promoted
Operations Manager (View Boston)
ASM GlobalBoston, MA, USserp_jobs.job_card.full_time +1
- serp_jobs.job_card.promoted
Operations Manager (BOS)
CLEARBoston, MA, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Operations Manager
EpiqBoston, MA, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Core Operations, Associate 2
State StreetQuincy, MA, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Associate Director, Strategic Operations and Process Improvement
ModernaCambridge, MA, USserp_jobs.job_card.permanent
- serp_jobs.job_card.promoted
Operations Manager, Boston
Metropolis TechnologiesBoston, MA, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Seasonal Operations Associate - Boston
Neiman MarcusBoston, MA, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Operations Manager - Boston MA
HALLCONBoston, MA, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Client Operations DirectorBoston, Massachusetts, United States
KetryxBoston, MA, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Client Operations ManagerBoston, Massachusetts, United States
KetryxBoston, MA, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Operations Lead - Boston
BluegroundBoston, MA, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Associate Global Retail Operations Manager
New BalanceBoston, MA, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Core Operations, Senior Associate
State StreetQuincy, MA, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Director, Cloud Operations
Cornerstone ResearchBoston, MA, United Statesserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Associate Manager Cimpress Partnerships, USA, Remote
VistaWaltham, MA, United Statesserp_jobs.filters.remote
serp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Associate Director, Analytics and Operations
ReplimuneWoburn, MA, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Overnight Operations Manager
Royal Lahaina ResortBoston, MA, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Customer Operations Manager
LaterBoston, MA, USserp_jobs.job_card.permanent