Talent.com
Manager, Franchise Performance (N / E / S Dakota and SW Minnesota)

Manager, Franchise Performance (N / E / S Dakota and SW Minnesota)

Franchise World Headquarters, LLCMinneapolis, Minnesota, United States
job_description.job_card.variable_hours_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

We are Subway Headquarters! A dedicated team of professionals supporting thousands of franchisees around the globe.

Manager Franchise Performance

Territory : N / E / S Dakota and SW Minnesota

  • Candidates must reside in or within commuting distance to Sioux Falls, SD OR Brookings, SD OR Watertown, SD, OR Marshall, MN

Ready for a fresh, new career? Look no further because one of the world's most iconic brands can help you get there.

Why Join Us?

At Subway, "better" is baked into our DNA. We are a brand that believes in continued improvement ... in our lives, our businesses, and our planet. From the handshake that started our very first sandwich shop to earning our position as the world's leading restaurant brands, we've always embraced change and the path ahead. And today, we're making better living way easier.

Our purpose is about more than the food we serve in our restaurants. It's centered on fueling healthy businesses and healthier lives. It is one of the most exciting times to join the Subway team and contribute to our transformational journey.

About the Role :

Reporting to the Director, Franchise Performance (DFP), the Manager Franchise Performance (MFP) performs a crucial role in overseeing the operations and growth of multiple franchise locations within a specified territory. The MFP is responsible for managing FZ relationships, communicating and advising on the strategic business direction, and partnering with FZs to drive restaurant performance and profitability across the full portfolio. Provides guidance to ensure adherence to Subway operations requirements and brand standards. The MFP is responsible for communicating the expected performance level of the locations and franchisees within their assigned territory in relation to the company's KPI's and metrics. They work closely with franchisees to ensure they are meeting operational and financial goals and implementing best practices. The MFP monitors key performance indicators, analyzes financial and operational data, and provides guidance and support to franchisees to improve restaurant performance. They may also develop and implement training programs, conduct performance evaluations, and collaborate with other departments to drive business growth and success. The MFP plays a key role in fostering strong relationships with franchisees and driving the overall success of the franchise network. In partnership with the DFP, they will drive business growth by identifying potential consolidation or expansion opportunities within their market.

Responsibilities include but are not limited to :

Drive Performance

  • Fostering and enhancing positive relationships with franchisees is crucial, gaining their respect and establishing the MFP as an important contributor to the business and a leader in the industry. Serves as a business consultant and advisor to Franchisees, advising them in every aspect of their restaurant's operations, finances, and business execution. Conducts regular business and operational assessments to uncover growth potential and opportunities. Assesses the franchisees' business and financial portfolios.
  • Reviews all restaurant operating reports and audits, analyzes the data, and collaborates with franchisees to determine appropriate solutions. Assesses restaurant performance against Subway's policies and procedures, analyzes sales and cost data, and provides tailored guidance to franchisees for improvement in these areas.
  • Drive accountability with franchisees to achieve specific restaurant and territory objectives. Establish goals with franchisees based on the company's Key Performance Indicators, programs, and standards that promote profitable sales, increase customer traffic, and enhance average check size growth.
  • Provide guidance and instruction on operational and food safety during monthly restaurant visits in a designated territory, ensuring consistency with the brand's operational policies and procedures. Record compliance with company standards, note improvements, identify opportunities, and provide recommendations for enhancement following each visit.
  • Building Relationships

  • This role provides direction, guidance, and expertise to franchisees regarding restaurant operations, implementation of new products and programs, as well as the opening of new restaurants and the transfer of ownership. It ensures that all new initiatives, including product launches, advancements in technology, process improvements, marketing campaigns, and facility openings and upgrades, are executed effectively to drive sales growth.
  • Coach, counsel, influence, and motivate franchisees on a portfolio level basis. Provide guidance to franchisees to grow their business. Develop productive working relationships with franchisees, territory team members and Subway employees. Build relations with franchisees in a multitude of manners depending on performance and needs. Some manners of relationship building include, but are not limited to, in person, virtually, individual meetings, emails, territory meetings, portfolio meetings, training sessions, etc. Gains respect from franchisees to be recognized as an asset to the business and leader in the field.
  • Coach, counsel and influence franchisees to drive employee engagement and create better guest experience resulting in increased traffic, repeated sales, reduced staff turnover and overall experience.
  • Development

  • Assists the DFP and cross-functional business teams with the development of new restaurants, ownership transfers, evaluation of franchisee growth potential, and completion of remodels within your designated territory. Working with Development team & DFP to confirm store is ready to open when construction complete, taking and submitting photos to the Development team for final review and follow up as required.
  • Provide information to the DFP and multi-unit owner (MUO) team regarding existing owners and their ability / inability to expand within the brand. Additionally, for stores changing ownership from one franchisee to another, guidance and additional training during and after store transition.
  • Attends company and industry events and conferences to network with colleagues and remain informed about industry trends.
  • Self-Development

  • Applies designated training programs to enhance knowledge and develop new skills. Participates in all scheduled training and informative sessions, including but not limited to; University of Subway, Cascade Training Call, Monthly Business reviews, team calls and more. Able to travel on an occasional basis to training sessions both inside and outside of territory. Fully understand the purpose and benefits of new programs and decisions to effectively influence franchisees and obtain buy in.
  • Qualifications :

  • Bachelor's degree or equivalent job related experience with 5+ years of experience in a multi-unit management role.
  • Certificate programs in Franchise Management, Food Safety, Food Handler, Food and Beverage, Hospitality, Restaurant Management and other related areas would be a plus.
  • 5+ years of experience in Franchise Management, with a track record of driving business growth and profitability.
  • 3+ years of Restaurant experience preferred.
  • Responsible for setting and achieving challenging goals, managing multiple tasks, and learning and advancing in the field of franchise operations.
  • Committed to completing tasks with high quality and integrity, overcoming any obstacles and problems that may arise.
  • Able to work independently and reliably, as well as within a team, and to communicate effectively with different stakeholders.
  • Skilled in problem-solving, financial analysis, and data interpretation, with a high degree of detail orientation and good judgment.
  • Familiar with franchise regulations and compliance requirements, and proficient in Microsoft Office, Smart Sheets, and CRM software (FranConnect).
  • Willingness to travel within the region and flexibility with schedule to accommodate operational needs which includes evenings and weekends.
  • Valid driver's license, clean driving record, and reliable transportation in the form of your own vehicle required.
  • What do we Offer?

  • Insurance Plans (Medical / Dental / Vision / Life)
  • 401k
  • Competitive Bonus
  • Mobility Allowance
  • Tuition Reimbursement
  • Company Holidays
  • Employee Resource Groups
  • Volunteering time
  • Many More.....
  • Actual pay is determined based on a number of job-related factors including skills, education, training, credentials, qualifications, scope and complexity of role responsibilities, geographic location, performance, and working conditions.

    The Company is only considering applicants who are currently authorized to work in the country the position is based. AA / EOE / D / V

    serp_jobs.job_alerts.create_a_job

    Performance Manager • Minneapolis, Minnesota, United States

    Job_description.internal_linking.related_jobs
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Manager, Franchise Performance - North Dakota, NW Minnesota

    Manager, Franchise Performance - North Dakota, NW Minnesota

    Franchise World Headquarters, LLCMinneapolis, MN, United States
    serp_jobs.job_card.full_time
    We are Subway Headquarters! A dedicated team of professionals supporting thousands of franchisees around the globe.Territory : North Dakota, Northwest Minnesota. Candidates must reside in or within c...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    • serp_jobs.job_card.promoted
    Dining Services Director

    Dining Services Director

    New Horizon FoodsForest Lake, Minnesota, US
    serp_jobs.job_card.full_time
    Dining Services Director Location : Birchwood Senior Living - Forest Lake, MN What makes this position special? Supportive Team, Growth Opportunities, Ability to develop unique skills and talents, ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Branch Manager Minnesota River Valley

    Branch Manager Minnesota River Valley

    WELLS FARGO BANKNEW PRAGUE, Minnesota, United States of America
    serp_jobs.job_card.full_time +1
    Are you looking for more? Find it here.At Wells Fargo, we're more than a financial services leader - we're a global trailblazer committed to driving innovation, empowering communities, and helping ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Manager, Franchise Performance (N / E / S Dakota and SW Minnesota)

    Manager, Franchise Performance (N / E / S Dakota and SW Minnesota)

    Franchise World Headquarters, LLCMinneapolis, MN, United States
    serp_jobs.job_card.full_time
    We are Subway Headquarters! A dedicated team of professionals supporting thousands of franchisees around the globe.Territory : N / E / S Dakota and SW Minnesota. Candidates must reside in or within commu...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    • serp_jobs.job_card.promoted
    Sr. F&I Manager

    Sr. F&I Manager

    AvenicaSouth Saint Paul, MN, US
    serp_jobs.job_card.full_time +1
    Avenica is proud to be a Talent Partner of Walser Automotive Group, helping launch dynamic careers across their organization. We're currently hiring a full-time, direct hire.Walser—a famil...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    Manager, Franchise Sales

    Manager, Franchise Sales

    Taco John'sSt. Louis Park, MN, US
    serp_jobs.job_card.full_time
    Taco John's International is looking for a.Manager, Franchise Sales, to oversee the end-to-end franchise sales process to support strategic growth and brand expansion. ABOUT TACO JOHN'S INTERNATIONA...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Wells Fargo - Branch Manager Minnesota River Valley

    Wells Fargo - Branch Manager Minnesota River Valley

    WELLS FARGO BANKNEW PRAGUE, Minnesota, United States of America
    serp_jobs.job_card.full_time +1
    Are you looking for more? Find it here.At Wells Fargo, we're more than a financial services leader - we're a global trailblazer committed to driving innovation, empowering communities, and helping ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Branch Manager Minnesota River Valley (Remote - hybrid)

    Branch Manager Minnesota River Valley (Remote - hybrid)

    WELLS FARGO BANKNEW PRAGUE, Minnesota, United States of America
    serp_jobs.filters.remote
    serp_jobs.job_card.full_time +1
    Are you looking for more? Find it here.At Wells Fargo, we're more than a financial services leader - we're a global trailblazer committed to driving innovation, empowering communities, and helping ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Assistant Manager - Columbia Heights

    Assistant Manager - Columbia Heights

    Discount TireCedar, MN, US
    serp_jobs.job_card.full_time
    AT DISCOUNT TIRE, WE CHANGE MORE THAN TIRES.With a comprehensive training program geared towards career advancement and a promote-from-within culture, this entry to the Assistant Manager career tra...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Assistant General Manager

    Assistant General Manager

    Border Foods LLCForest Lake, MN, United States
    serp_jobs.job_card.full_time +1
    What began as an idea between two brothers to open a Mexican restaurant has since grown into one of the largest, privately held Taco Bell franchisees in America. At Border Foods, we work with a peop...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Licensed Manager Wanted - Join the Sport Clips Dream Team!

    Licensed Manager Wanted - Join the Sport Clips Dream Team!

    NBG Sport ClipsChamplin, MN, US
    serp_jobs.job_card.full_time
    Superstar Manager Wanted - Join the Sport Clips Dream Team! .Pay $81,000 - $105,500 Per Year.At Sport Clips, we're not just about haircuts. we're all about the ultimate grooming experience for guys...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Flagship Store Manager

    Flagship Store Manager

    SomaMinnetonka, MN, United States
    serp_jobs.job_card.full_time
    This position creates, engages, and welcomes an environment, that cultivates an inclusive culture that provides equitable opportunities and drives associate and customer engagement.This role direct...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Outside Sales Distributor - Franchise Opportunity

    Outside Sales Distributor - Franchise Opportunity

    Mac ToolsJordan, MN, United States
    serp_jobs.job_card.full_time
    Invest in Your Success with Mac Tools.Are you ready to be your own boss and build a thriving business? Mac Tools offers a unique opportunity to own and operate a successful franchise.With a strong ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Associate Brand Manager

    Associate Brand Manager

    Post HoldingsMinneapolis, MN, United States
    serp_jobs.job_card.full_time
    At Crystal Farms Dairy Company we harbor a passion for quality food and seek out the very best talent that fosters the company's culture of ownership and accountability. We offer exciting job possib...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Senior Design Phase Manager- Sports

    Senior Design Phase Manager- Sports

    MortensonMinneapolis, MN, US
    serp_jobs.job_card.full_time
    Mortenson is currently seeking an experienced Senior Design Phase Manager to join our Sports and Entertainment Group with the ability to interact with a variety of staff at all levels in an ever-ch...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Residential Program Manager- BL Chaska

    Residential Program Manager- BL Chaska

    Pinnacle Services, Inc.Chaska, MN, United States
    serp_jobs.job_card.full_time +1
    Residential Program Manager Description : .Looking to advance your human services career in a community residential services setting? Want to join a team that is flexible, responsive, and knowledgeab...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    us - department manager

    us - department manager

    PrimarkSaint Paul, Minnesota, US
    serp_jobs.job_card.permanent
    Because you're the team's glue.Make your application after reading the following skill and qualification requirements for this position. Expanding teams, capabilities, and ambitions.And thanks to ou...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    • serp_jobs.job_card.promoted
    Licensed Superstar Manager Wanted - Join the Sport Clips Dream Team!

    Licensed Superstar Manager Wanted - Join the Sport Clips Dream Team!

    NBG Sport ClipsAndover, MN, United States
    serp_jobs.job_card.full_time
    Superstar Manager Wanted - Join the Sport Clips Dream Team!.Pay $81,000 - $105,500 Per Year.At Sport Clips, we're not just about haircuts. we're all about the ultimate grooming experience for guys....serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    2026 Management & Sales Training Program

    2026 Management & Sales Training Program

    Sherwin-WilliamsForest Lake, MN, United States
    serp_jobs.job_card.full_time
    The Sherwin-Williams Management & Sales Training Program is an accelerated, entry-level position designed to prepare you for a Store Management role in 18-24 months. With Sherwin-Williams’ promote-f...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Internship - Associate Brand Manager

    Internship - Associate Brand Manager

    General MillsMinneapolis, MN, United States
    serp_jobs.job_card.full_time
    General Mills was named #1 Best Place to Work for New Grads by Forbes and a Top 100 Intern Programs in the US.As one of the world's leading food companies, General Mills believes that food should m...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours