General Manager - MOKA Coffee Rochester

Job Description

Job Description

Salary : $48k-$50k Base, plus incentives

MOKA is hiring a leader who is passionate about crafting amazing coffee and making meaningful connections with each customer. Here at MOKA, we have a passion for great coffee and making genuine connections with every customer. Our core business is built around focusing on high-quality coffee and espresso drinks with quick and friendly customer service.

Qualified applicants have management experience in the food and beverage service or coffee industry. Managers lead the team through our key business hours of the day, Monday- Friday. General managers monthly support the opening of the store, evening / closing shifts, or weekend crew as leadership for the business is needed. Our store managers maintain company standards, culture, drink quality, and speed of service.

Responsibilities include :

• Making sure your team members consistently deliver a great customer experience
• Hire, train, and retain qualified team members
• Maintains ongoing training and development with team members.
• Making sure team members are trained on drink quality and consistency
• Schedule team members to meet customer demands of different day parts
• Ensure team members are recognized and motivated throughout each shift
• Responsible for managing Labor and COGS budget for the location
• Demonstrate and reinforce MOKAs mission statement, policies, and core values
• Uphold's sanitation practices and procedures regulated by the local Health Department and MOKA
• Timely and accurate reporting of daily accounting, employee communication, and product inventory, among other Admin duties

This is a full-time, salaried position based on 45 hours a week. General Managers report to the Operations Manager.

Qualifications :

3 years of leadership experience

2 years of food and beverage experience

Ability to understand and assess financial statements, COGs, and Labor

Maintains a positive attitude while working and interacting with team members as well as customers

Stays organized and delegates tasks as necessary

Able to coach and give feedback in a positive manner

Maintain high levels of communication with all staff and superiors

Ability to create and maintain a positive atmosphere

Ability to receive constructive criticism and coaching to further improve on skill sets

Follow company procedures in regards to cash handling, equipment maintenance, and company property

Benefits :

401(k)

Employee discount

Health insurance

Paid time off

Quarterly bonus program

Paid training

Scheduled reviews

Instore discounts

Learn more about MOKA by visiting our website at www.mymokacoffee.com. If you are interested in joining our team, please apply today!