Supervisor, Customer Services
Envoy AirVandalia, OH, USjob_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
- serp_jobs.job_card.full_time
job_description.job_card.job_descriptionCoordinate the day-to-day station operations by leading and organizing the activities of Agents / Clerks to ensure a safe working environment and on-time dependability. Ensure adequate operational coverage; responsible for scheduling and manpower utilization Maintain a safe, dependable and consistent operation Conduct Agent observations Schedule and administer local training including new hire training Investigates and resolves operational issues as well as customer service issues Will be provided company uniforms and must adhere to uniform policy Participates on operational conference calls, station audits and prepares various reports Maintains records such as time and attendance, personnel files and performance Supervisors perform Station Agent work, as required. Station Agents have combined duties within ramp service and customer service operations. Create a positive start to a passenger's trip by being the first to greet the passenger and providing a seamless check-in and ticketing experience Use appropriate reservation / ticketing software to rebook itineraries, issue boarding passes, and calculate and collect any appropriate fees Inform passengers through all aspects of their experience with American Airlines by communicating appropriate information about their trips and belongings Guide and direct incoming and outgoing aircraft on the taxiway to ensure that they are entering or leaving their gate safely and on-time Load, unload, sort, and appropriately transfer passenger baggage, cargo / freight, and company materials Some of these items can weigh up to 75 lbs. Drive ground equipment such as tugs to help the plane push in / out of the gate, belt loaders to help load baggage, and bag carts to deliver baggage to the claim area or the connecting flight Collaborate with the internal team to ensure a safe and on-time departure May clean the interior of the aircraft, clean and service aircraft lavatories, and / or work in the Baggage Service Office to track the location of baggage Minimum Age : 18 High school diploma or GED equivalent Possess a valid, unexpired and unsuspended state driver's license; some license restrictions may prohibit a candidate from being considered for this role Must be able to carry, bend, lift and turn with bags weighing up to 75 lbs. Ability to work rotating shifts including nights, holidays, weekends, days off, and be able to report to work on a regular and timely basis Requires flexibility to work additional hours beyond the regular shift, on short notice, and as needed due to operational necessity Must be able to perform all duties in various weather conditions and time constraints Ability to read, write, fluently speak and understand the English language Possess the legal right to work in the United States A minimum of one year of customer service experience Some locations may desire previous airline experience including working knowledge of an airline's ticketing system and / or ramp operations Tattoos, body piercings and / or tongue rings may not be visible while in company issued uniform at any time; tattoos cannot be covered with adhesive bandages or by other methods to render them not visible Candidates must fulfill a fingerprint based criminal background check to qualify for unescorted access privileges to airport security identification display areas (SIDA), if applicable Candidates must be able to secure appropriate airport authority and / or US Customs security badges, in addition to clearing other airport related requirements, if applicable In locations handling US mail, must be able to pass a US Postal Service background check This position may be subject to the Department of Transportation (DOT). Federal law requires Envoy to determine a candidate's history with the DOT drug and / or alcohol violation(s) or refusal(s) to test before hiring him / her into a safety-sensitive position
Job Title
Join a team committed to providing outstanding service at Envoy Air, a stable, secure, and fast-growing airline.
We offer :
- Amazing employee flight privileges within the American Airlines global network
- Training and development programs to take your career to the next level
- Comprehensive health and life benefits (subject to location)
Responsibilities
Responsibilities include :
For a more visual insight of what the Agent position entails, check out our "Behind the Scenes at Envoy" clip : Agent Video
Qualifications
Requirements include :
Position preferences include :
Additional details include :
Envoy Air is an Equal Opportunity Employer Minorities / Women / Veterans / Disabled.
serp_jobs.job_alerts.create_a_job
Customer Service Supervisor • Vandalia, OH, US
Job_description.internal_linking.related_jobs
Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces.Our energy and lo...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Customer Service Advisor - Yellow Springs.Yellow Springs, Ohio, United States.This position is 100% in office.The employee will work their scheduled work hours in a designated WesBanco location.Con...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
GLC On-The-Go is seeking a LPN / LVN for a travel job in Coldwater, Ohio.Job Description & Requirements.Pay package is based on 8 hour shifts and 40 hours per week (subject to confirmation) wit...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Cintas is seeking a Service Supervisor to work directly with our customer facing service team both on route and in-house.
Responsibilities include supervising the service team who provides customer ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Earn at least $1300 driving with Uber when you complete your first 113 trips in 30 days.Driving is an easy way to boost your income while maintaining the flexibility your schedule requires (gig, pa...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day Earn at least $1300 driving with Uber when you complete your first 113 trips in 30 days.Driving is an easy way to boost your income while maintaining the flexibility your schedule requires (gig, pa...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day 
At Whole Foods Market, we are working to nourish people and the planet.In this role, you will support the Customer Service and E-Commerce programs, leading processes supporting the checkout experie...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
What you need to succeed as a Freight Operations Supervisor at XPO .Knowledge of the Less-than-Truckload (LTL) industry, hazardous materials regulations and DOT rules and regulations.Available to w...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
AFI uses the latest technology to produce products for customers such as Caterpillar, Harley Davidson, John Deere, Navistar, and Whirlpool.
Our services include laser cutting, metal forming, spot we...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
PRS Auto is hiring immediately for Rail Terminal Supervisor of Operations to oversees employees unload (drive) new automobiles off of Railcars at the TDSI West Cincinnati, OH rail terminal! TDSI i...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Make banking a Fifth Third better.We connect great people to great opportunities.Are you ready to take the next step? Discover a career in banking at Fifth Third Bank.
Provide excellent customer ser...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Manager, Sales & Customer Service.Macy's is more than just a store.One that's captured the hearts and minds of America for more than 160 years.
A story about innovations and traditionsabout inspirin...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
What Makes a Honda, is Who makes a Honda.Honda has a clear vision for the future, and it’s a joyful one.We are looking for individuals with the skills, courage, persistence, and dreams that w...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Detmer and Sons is now an Ace Hardware Company.At Ace Hardware Home Services, we are backed by a brand that customers have trusted for over 100 years.
You can trust that you can build a career you w...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
This job posting is for a position in a restaurant that is independently owned and operated by a franchisee.This means your application will be reviewed by the franchisee who will make any hiring d...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_hour What you need to succeed as a Freight Operations Supervisor at XPO .Knowledge of the Less-than-Truckload (LTL) industry, hazardous materials regulations and DOT rules and regulations.Available to w...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days Summary : Helps foster a positive work environment that inspires, motivates, challenges, supports and provides ongoing recognition for exceptional performance.
Customer Service Advisor's (CSA) are...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days 
Overnight Production Supervisor Role with Industry Leader / $55,000-$80,000 per year depending on Experience + Overtime / Great Benefits and Room for Growth.
This Jobot Job is hosted by : Ken McClure...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
- serp_jobs.job_card.promoted
Guest Services Leader
Pilot CompanyFranklin, OH, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Customer Service Advisor - Yellow Springs - Yellow Springs, OH
WesBanco Bank Inc.Yellow Springs, OH, United Statesserp_jobs.job_card.full_time +1
- serp_jobs.job_card.promoted
Travel LPN / LVN
GLC On-The-GoColdwater, OH, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Service Supervisor
CintasVandalia, OH, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Earn At Least $1300 For Your First 113 Trips, Guaranteed.
UberRossburg, OH, United Statesserp_jobs.job_card.full_time +1
- serp_jobs.job_card.promoted
Quick Earnings : Earn At Least $1300 For Your First 113 Trips, Guaranteed.
UberAnsonia, OH, United Statesserp_jobs.job_card.full_time +1
- serp_jobs.job_card.promoted
Customer Service & E-Commerce Supervisor - Full Time
Whole FoodsDayton, OH, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Supervisor, Freight Operations - 2nd Shift
XPOMiamisburg, OH, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Line Supervisor
Aesthetic Finishers Inc.Piqua, OH, USserp_jobs.job_card.full_time
Rail Terminal Supervisor of Operations
Rail Management ServicesMiddletown, Ohio, United Statesserp_jobs.job_card.full_time
serp_jobs.filters_job_card.quick_apply
- serp_jobs.job_card.promoted
Lead CSR / Teller - Huber Heights, OH - Full Time
Fifth Third BankHuber Heights, OH, United Statesserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Manager, Sales and Customer Service
Macy'sDayton, OH, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Technical Equipment Service Coordinator
Honda Dev. and Mfg. of Am.,LLCRussells Point, OH, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Detmer and Sons - Customer Service Representative
Ace Hardware Home ServicesFairborn, OH, United Statesserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
- serp_jobs.job_card.new
KFC Shift Supervisor
KFCGreenville, OH, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Supervisor, Freight Operations
XPOFranklin, OH, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Customer Service Advisor - Centerville Wilmington Pike - Centerville, OH
WesBanco Bank Inc.Centerville, OH, United Statesserp_jobs.job_card.full_time +1
- serp_jobs.job_card.promoted
Overnight Production Supervisor
JobotGreenville, OH, USserp_jobs.job_card.full_time